Challenges/Lessons Learned Improvement Strategies

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Improvement Strategies Challenges/Lessons Learned
Presentation transcript:

Challenges/Lessons Learned Improvement Strategies Automating Data Retrieval for the VQI Database Louisa Jones1, Valliammai Veerappan1, Alice Roher1, Paula Duffy, RN2, Ellen Cerullo, RN2, Thomas N. Carruthers, MD, RPVI3 1 Lifespan Information Services , Providence, RI 2 Lifespan Operational Excellence , Providence, RI 3 University Surgical Associates/Brown Physicians Incorporated, Providence, RI Problem Statement Results Figure 1 - Process The lack of a single unified and automated workflow makes gathering data and reporting qualified cases to the Vascular Quality Initiative (VQI) database an expensive, labor-intensive, and inefficient process. 1 2 3 4 A pilot in two hospitals for Peripheral Vascular Intervention has resulted in: Active tracking and reporting of PVI cases to M2S (Reporting is still manual) Elimination of the need for surgeons to abstract surgeries themselves Reduced reliance on external abstraction services Of 95 cases during the initial period (December 2018 through April 2019), forty percent were successfully abstracted using data entered in the Vascular Brief Op Note. Goals Beginning with the Peripheral Vascular Intervention (PVI) registry, we plan to develop interfaces and tools that use discrete fields, Smart Data Elements, the Abstraction Assistant, a potential Epic registry, and Epic Quality dashboards to: Reduce abstraction expense Improve reporting capabilities Create a standardized workflow across care team roles Prepare for external interface to quality registries After successful implementation of the first model, build out Epic tools to support additional registries Challenges/Lessons Learned New workflows need periodic reinforcement with surgeons after the initial implementation Education is needed for residents on the correct completion of the new template Changes in downstream systems require ongoing maintenance Buy-in from key stakeholders improves adoption success (recommend focus groups) Standardization in data capture reveals variances in documentation practice Not all data can be captured discreetly.  For example, histories are typically documented in an external EHR at the surgeon's office, so an external EHR must be referenced for History & Physical Lack of readiness for M2S to receive a full case transaction interface Improvement Strategies Standardize workflow for defined roles Use technology to reduce unnecessary navigation through the chart Increase data stored in discrete data elements vs. free text Reduce ambiguity in the documentation Use electronic abstraction and reporting tools to manage the case load more effectively Process Success Factors Op Note feeds report and abstraction tool Report generates automatically after the patient is discharged Abstraction tool provides overview details Sidebar report in the chart replicates categories for M2S and makes it easy to enter data elements in M2S 1 2 3 4 IS Applications Support Experienced abstractors Committed, effective surgeon champion Senior leadership support