Clover Rodrigues Behaviour Change Festival 11th May 2016 #behfest16

The Environment Financial Such cuts to public service spending not done in the UK before Spending plans imply April 2010 to March 2017 will be the tightest 7 years for public service spending since WWII Political Assembly election UK Government Brexit vs Remain

Its noisy out there! Commission on Public Services and Governance (Williams Commission) WG’s response (2014) – “Reforming Local Government” Welsh Co-operative and Mutual Commission (2012) Is the Feeling Mutual (2014) Continuity and Change – Refreshing the Relationship between the Welsh Government and Third Sector (2013) Protecting Community Assets (2015) Social Services & Wellbeing Act (2014) Welsh Government’s Principles for Working with Communities (2015) Wellbeing of Future Generations Act (2014) Welsh Government’s White Paper “Reforming Local Government: Power to Local People” (2015) Prudent Healthcare (2014) Co-production/patient centred care/putting citizens at the centre National & Regional Models of service delivery Draft Local Government Bill (Dec 2015) Integrated Health & Social Care Nudge/Behaviour Change Science and more….

Don’t get out of the car when its noisy! Sustainable Local Services Task & Finish Group (Feb 2015) “A pan public services approach is pre-requisite for change and success & effective service transformation” Priorities: Demand Management & New Delivery Models Catalysts: Citizen Engagement & Flexibility Enablers: Technology & Workforce Underpinned by: Sharing & Learning – collaborative shared learning events & Good Practice Wales (on-line platform) Use our collective knowledge, skills and resources

So… …how can Welsh public services continue to make a positive impact on people’s lives with less money? The traditional way of doing things no longer works – citizens want different things and we are trying to solve complex issues with less money Need to work in partnership with each other and our communities to deliver citizen centred services – co-definition of the problems, co-design and co-delivery of the solutions Learning from others on how to do things better, less, differently. and…

Bottom Line! “These are really terribly rough times and we should try to be as nice to each other as possible” (Lou Reed)

Thank you and any questions