M&T Bank Commercial Webinar Series

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Presentation transcript:

M&T Bank Commercial Webinar Series M&T Commercial Card Alerts Presented By: Lisa Romanini, Commercial Card Product Management November, 2018 ©2018 M&T Bank. Member FDIC.

Commercial Card Alerts What is it? Which Alerts are Available? M&T Bank Commercial Webinar Series Agenda Commercial Card Alerts What is it? Which Alerts are Available? How and Where do I Enroll? Demo ©2018 M&T Bank. Member FDIC.

M&T COMMERCIAL CARD ALERTS ©2018 M&T Bank. Member FDIC.

What are Commercial Card Alerts? Provide automated notifications based on events or transactions that occur within your program. Empower organizations, program administrators, and cardholders to make important decisions using up- to-date information. Provide early warnings on suspicious activity ©2018 M&T Bank. Member FDIC.

Enroll & Self Service in CentreSuite Commercial Card Alerts Key Features Enroll & Self Service in CentreSuite Manage Contact Info Two Main Types of Alerts: Financial Alerts Fraud Alerts One-Way, Two Way, & Inquiries Text, E-mail, & Voice (fraud alerts only) Easier, direct URL option for CentreSuite in alerts: Centresuite.mtb.com ©2018 M&T Bank. Member FDIC. *final list of alerts released may vary slightly

Alert Options for Users Commercial Card Alerts Alert Options for Users Individual Cardholders can set alerts for themselves ONLY Org Admin Users can: Set up to receive alerts themselves for cardholder activity On Single Cards On Multiple Cards On the Whole Company Set up alerts to be received by their cardholders for cardholder activity (ie: on behalf of cardholder) Set up to receive alerts themselves for activity on the Corporate account number Tip: Be Careful! Alerts work! As an Org Admin, don’t subscribe to get every alert on every card in your program. It won’t be efficient and will overload you quickly. ©2018 M&T Bank. Member FDIC.

Commercial Card Alerts - Resources Alerts Web Page - www.mtb.com/commercialalerts User Guide FAQ CentreSuite User Guide Page – Access from CentreSuite Bank Messages (under CentreSuite User Guides link) As of October 15th, 2018, Commercial Card alerts are live. If a CentreSuite user (org admin or cardholder) wishes to use alerts, they may go into CentreSuite to enroll in alerts, set their contact info, and choose which alerts they want to receive. ©2018 M&T Bank. Member FDIC.

Appendix Commercial Card Alerts and Digital Wallet Support ©2018 M&T Bank. Member FDIC.

Two E-mail Alert Samples Commercial Card Alerts Two E-mail Alert Samples ©2018 M&T Bank. Member FDIC.

CentreSuite Enrollment Commercial Card Alerts CentreSuite Enrollment Cardholder View ©2018 M&T Bank. Member FDIC.

CentreSuite Enrollment Commercial Card Alerts CentreSuite Enrollment ©2018 M&T Bank. Member FDIC.

CentreSuite Enrollment Commercial Card Alerts CentreSuite Enrollment ©2018 M&T Bank. Member FDIC.

CentreSuite Enrollment Commercial Card Alerts CentreSuite Enrollment ©2018 M&T Bank. Member FDIC.