Introduction Hello my name is……… Just a quick recap on why have we introduced Centra In development for over a year Started off with the statement “On system, your advice” Designed by you / surveys / focus groups / 1 to 1 meetings This complete advice process is powered by Defaqto, providing the engine to run Centra

Central Investment Proposition Financial Planning Integrated Research Investment Committee What we want to do in this session is show you at a high level how good Centra is. We will do this by taking each of these areas and where applicable show you how they appear in Centra by showing you screenshots. This is just the beginning of a full suite of training support that will be made available to you. [Start with Financial planning and work left to Suitability Reports, explaining each in a couple of short sentences] [Start with Central Investment Proposition and work right to Service and Support, explaining each in a couple of short sentences] Suitability Reports Service & Support

Central Investment Proposition Financial Planning Integrated Research Investment Committee The areas we will demonstrate to you today are here, the financial planning process, integrated research and suitability reports. Suitability Reports Service & Support

FINANCIAL PLANNING Goals based planning tools Choice of risk profiler questionnaire Cash flow modelling Income planning Designed to SimplyBiz specifications Talk through slide briefly. Emphasise that this is goal based financial planning, the advice process being driven by you client’s objectives.

INTEGRATED RESEARCH 3 Way Integrated Research Funds, DFMs and Models Tax Wrappers Platforms So now lets move on to a simple and effective method of researching. This research can be generic and hardwired into Centra, or alternatively based on specific client goals. F: Your starting point can be funds based, or based on a specific requirement for Platform or a product. B: When you research Centra will always find a way to market, by only showing those platforms which have your recommended investment solution. Alternatively only showing the investments available from your recommended platform.

SUITABILITY REPORTS Designed by SimplyBiz compliance experts Clear charts Audit trail Seamless link with Intelliflo

Client Screen Feature (F): Uncluttered, all clients appear from iO due to API Benefit (B): You are ready to go from the outset, there is no importing of clients because it happens without you getting involved. Benefit (B): Very easy to navigate, so it isn’t confusing or difficult to learn which saves time.

3 options Start here This is the starting point that we showed in the previous slide

Set goal(s) Set client goals

Name and describe goal(s) Set client goals F: Systems allows you to name and describe goal B: Personalisation of goals makes them easy to identify and relates it back to client circumstances

Choice of questionnaires IE / ATR / CFL Risk management Choice of questionnaires Once goals have been set, start the risk management process F: All three questionnaires are within the system B: Adviser doesn’t have to have outside processes to run their advice B: Use the expertise of the SimplyBiz Policy and Compliance team, peace of mind that it follows best practice F: Choice of questionnaire from Finemetrica, Oxford Risk and A2 Risk B: Giving the adviser choice.

Risk management Manually add risk F: Manually add the client’s risk level B: Centra won’t force you to do the questionnaire, onus is on adviser to ensure it’s robust

Risk management Generate Links F: You have the ability to print the questionnaire or email links to the client B: Emailing gives you a saving in time, as the replies are uploaded automatically. B: You can go armed with the client’s natural risk level at a review meeting, so you’re pre-prepared and you spend less client time doing mundane tasks

Determine natural risk Risk management Explain that Centra returns a natural risk level along with description. Following regulator expectations.

Risk management Slide scale for risk Slide scale for CFL F: Here you will see how you can enter investment goals and values and then alter the scale for both risk and capacity for loss B: This is important, in FC11/5 the regulator stated the risk and CFL should be considered independent of each other. Centra does that but also allows you to show the client the relationship between the two. Slide scale for CFL

Risk management To illustrate, if you increase the risk, the potential maximum and minimum returns widen

Risk management ……and narrow if you decrease. F: All the graphs can be saved individually B: Allows you to create as many ‘what if’ scenarios as you need

Target amount Capacity for loss 5% chance Mean 95% chance So lets look at what the graph is telling us in more detail. [Normal explanation as the slide builds] 95% chance

Compare natural and agreed risk Explain as normal Compare natural and agreed risk

3 way integrated research Start research 3 way integrated research F: Start research session B: You don’t have to go outside Centra or log onto another system B: Research is not just client specific, but also specific to this particular goal B: Demonstrate that the fund solution matches the agreed risk (FG12/16 S4.11)

3 way integrated research Select the investment 3 way integrated research Explain

All your investment solutions here 3 way integrated research F: Here is where you select your solution B: Independent, agnostic on fund choice, agnostic on platform choice. No bias. F: Design your own CIP and install it here F: Adopt the Centra Complete CIP here B: Portfolios building will save you time and money by giving you ‘pre set’ solutions.

3 way integrated research Start with your ‘universe’ Screen to specific risk rating After further analysis, recommend funds Select the most appropriate platform Select the most appropriate product from that platform [talk through the 5 steps here and show how the number of platforms decrease as the investment selection narrows.]

Robust repeatable research for a CIP or bespoke client solution 3 way integrated research Start with your ‘universe’ Screen to specific risk rating After further analysis, recommend funds Select the most appropriate platform Select the most appropriate product from that platform Robust repeatable research for a CIP or bespoke client solution F: Three way research shows which funds are available from the products associated with each platform B: This provides you with a robust repeatable research tool which can be hardwired into Centra or done at client level. Centra research will drive efficiencies into your business.

Choose criteria, save as template 3 way integrated research Choose criteria, save as template Select criteria or choice a pre designed template

3 way integrated research Add funds The number of funds filter down

3 way integrated research Graphs available

3 way integrated research

Fund research completed 3 way integrated research Fund research completed Once you make a recommendation, you will see a star appear indicating that the research has been completed. F: You can see that the selected funds are available on 3 platforms B: Centra will show you the path to market by only returning the platforms and products that can accommodate your solution

Choose criteria, save as template 3 way integrated research Then screen the platforms based on their features

Platform research completed 3 way integrated research

Product research completed 3 way integrated research

Create report Research report

Research report Professional quality research report

Retirement modelling So that is how you would take the advice process from setting goals, to agreeing risk and then onto researching the most appropriate fund, platform and product. Before we show you the Suitability Report tool, lets go through the Retirement Modellor.

Retirement modelling Client details Retirement questionnaires (income profile and income needs) Assets and income Withdrawals Projections F: Follows a logical process. Client information Completing retirement questionnaires Recording assets and income Recording withdrawals Generating an income management chart B: This makes the process easy to follow, uncomplicated

Income risk and capital risk Retirement modelling Income risk and capital risk F: Indicates the level of risk the client can take with capital and income. B: Generates a scale from which the adviser and client can agree a risk level, therefore giving them an informed choice.

Income from assets. Achievable or shortfall Retirement modelling Produce income charts, different scenarios and document each one individually

Suitability reports OK, who recognises these? This is a 1990’s solution to a 21st Century task. So we have listened to you and created a Suitability Report Tool within Centra.

Suitability reports Create report ….and it’s a simple as clicking the button.

Suitability reports Navigate You can navigate each of the sections within the report

Suitability reports Freeform boxes …with free writing boxes to personalise it

Suitability reports Radio buttons. ..or select from options.

Suitability reports Your logo here To produce client specific suitability reports.

Fast-forward to the review Start review Fast-forward to the review Once you have conducted the advice, Centra will wait for the next review, at which time you can review the goal and start the review process based on up to date client valuations.

CENTRA Intelliflo integration Goal based advice Risk management Retirement modeling Integrated, 3 way research Independent Suitability reports

SERVICE AND SUPPORT 121 implementation of complete CIP Consultancy to help create your CIP Workshops & Online Learning Dedicated, passionate team on help desk

WHAT HAPPENS NOW? Launch 1st March Speak to us now Contact us for more information Book yourself a demo Book yourself formal training