Conflict Resolution Source: Mind Tools

What is Conflict Resolution? Conflict Resolution is a way for two or more parties to find a peaceful solution for a disagreement among them.

Thomas & Kilmann’s style Competitive : Usually taken by one who is in a position of power. Can leave people leaving resentful. Collaborative : Trying to meet the needs of all involved. Highly assertive , cooperative and acknowledges all individuals involved. Compromising : Trying to find a solution which partially satisfies everyone. Accommodating : A willingness to meet the needs of others at the expense of one’s own needs. Avoiding: Evading the conflict completely.

Thomas & Kilmann’s style

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