The Potential for Chatbots

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Presentation transcript:

The Potential for Chatbots www.chatbots.co.uk info@chatbots.co.uk 0121 247 3628

In Institutional Information Providing: A different web presence Conversational/natural language access to information systems An alternate in-library assistant An alternative for accessibility Benefits: A distinctive interface A less threatening interface A more engaging interface

Who Else Can Chatbots Help?

For Chatbots.... More Context More Semantic knowledge More Connections More Autonomy More Learning More Ubiquity More Human-ness

More Context

For Chatbots.... More Context More Semantic knowledge More Connections More Autonomy More Learning More Ubiquity More Human-ness

The Potential for Chatbots www.chatbots.co.uk info@chatbots.co.uk 0121 247 3628

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