Exchange Welcome Event International Student Services Office (ISSO) September 3, 2019

Welcome to Carleton! The International Student Services Office (ISSO) provides services that support the needs and interests of our international, exchange and study abroad students, such as: Immigration advising UHIP health insurance administration Orientation Transition & student life support Intercultural learning Leadership opportunities Group mentorship Ottawa area cultural events and outings  

ISSO Staff Nancy Leslie, Incoming Exchange Program Coordinator International Student Services Office (ISSO), 128 University Centre exchange@carleton.ca My Office Hours: For appointments and drop-ins Monday 2-4 pm Wednesdays 10 am to 12 noon Friday 2-4 pm Chau Hoang, Exchange Partnership Administrator Heba Elbat, Outgoing Exchange Program Coordinator Carolyn McGill, International Student Immigration Advisor Sarah Lanoue, Immigration and International Projects Coordinator Lynn Murphy, UHIP and Office Administrator Laura Truesdell, ISSO Manager

The Registrar’s Office Natalia Mazur Registrar Specialist

Services Offered Student Services/Registration Registration assistance, third party release, special/visiting students, etc. Petitions and Appeals Central Academic Records Grade collection, exam deferrals, record management, official documentation, etc. Student System Support Timetable worksheet planning tool, course setup, waitlist system, etc. Academic Evaluation Outgoing International Exchange, Letters of Permission, Graduation, etc.

Student Timetable

Adding/Dropping Courses

Course Registration Override System

Online Courses

Certificate of Enrolment & Transcript

If You Have Questions

Course Registration Reminders A reminder that Exchange students must maintain their full-time student status. Undergraduate students must be registered in a minimum of 3 undergraduate courses (1.5 credits) per term. A maximum of 5 undergraduate courses (2.5 credits) can be taken per term. Graduate students must be registered in a minimum of 1 graduate course (0.25 to 0.5 credits) or 3 undergraduate courses (1.5 credits) per term. A maximum of 3 graduate courses (1.5 credits) or 5 undergraduate courses (2.5 credits) can be taken per term. You should consult with your home institution: to ensure you have the correct number and type of courses each term if you decide to add or drop a course -> any changes to your study plan must be approved by your home institution

Exchange Student Fees Exchange students do not pay tuition to Carleton. However, they are required to pay the following fees, which will automatically be charged to their student account: Residence fees (if living on campus): http://housing.carleton.ca/fees-and-food/ University Health Insurance Plan (UHIP): Fall Term - $ 212.00 CDN Full Year - $ 424.00 CDN Bus Pass (U-PASS): Fall Term - $ 214.92 Full Year - $ 429.85 Note: An unpaid balance on your student account will result in a hold on your account and the University will not release official documents including your transcript.

Fee Payment You can check the balance on your student account by logging into Carleton Central and going to Student Account Summary: http://central.carleton.ca Payment methods (payment is not accepted in person, by cash, or by credit): Online banking (must have a Canadian bank account*) * Certain documents may be required to open a Canadian bank account (e.g. passport and study permit or visitor visa). Scotiabank is conveniently located on campus in Paterson Hall. International currency transfer (“GlobalPay for Students” – This is the preferred method for international payments) International wire transfer (be aware of hidden bank fees that may apply) Questions? Go to https://carleton.ca/studentaccounts/fee-payment/payment-methods/#Currency

Important Dates and Deadlines Registration Deadlines: Last day to add courses or change course sections for Fall 2019 term or Full Year is September 17th. Last day to drop courses for Fall 2019 term is December 6th and Full Year is April 7, 2020. Fee Payment Deadlines: Fall 2019 Term – August 25th Winter 2020 Term – November 25th Holidays (no classes): Thanksgiving – October 14th Fall Term Break – October 21st to 25th Christmas – December 25th to January 1st, 2020 Fee Payment

Online Service for Students -> Carleton Central Carleton Central (www.central.carleton.ca) allows you to: Update your personal information -> address, phone #, email, etc. Make sure your Emergency Contact information is current Check your student record -> review grades and exam schedule Check your Registration View your course timetable Search for more courses Add a course └> submit an override request └> apply to be on the waitlist when a course is full Drop a course Check your Student Account status -> what fees are owed and the amount

Useful Links MyCarleton University Portal -> connects students to cuLearn, Carleton Central, student email, and important campus announcements: https://students.carleton.ca/ Post-Arrival Information -> a guide to help students get settled in: https://carleton.ca/isso/post-arrival-information/ Opening a Canadian Bank Account > what is required: https://www.canada.ca/en/financial-consumer-agency/services/banking/opening-bank-account.html Academic and Financial Dates and Deadlines -> fee payment, course registration and withdrawal and university holidays or breaks: https://calendar.carleton.ca/academicyear/ and https://carleton.ca/registrar/registration/dates-and-deadlines/

Other Contacts Housing and Residence Life Services: accomodations@carleton.ca Student Accounts: student_accounts@carleton.ca  UHIP: isso@carleton.ca U-Pass: upass@carleton.ca Student Card: campuscard@carleton.ca

Stay Connected ! The ISSO shares exciting opportunities and event information on the following social media accounts: Twitter: @CarletonISSO Instagram: carletonisso Carleton University Exchange Association (CUEx): A not-for-profit student-run organization that provides Carleton University international and exchange students with memorable experiences in social and cultural events.   Connect through their Facebook group or via email to carletonuexchange@gmail.com

Thank You for Attending Questions ?