How to Achieve & Improve Yelp Reviews

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Presentation transcript:

How to Achieve & Improve Yelp Reviews Optimizing free items to increase your online status

Yelp’s audience Many use it for restaurants but why not for other things?

Mobile friendly Yelp is mobile even if your website is not Lots of information can be added to your listing on Yelp

Several tools that you can use Activity Feed Business Information Meet the owner (Our Beliefs) Business Recommendations Respond to Reviews Photos Map Link to Your Website

Activity Feed

What do People See?

Thank Reviewers Publicly for good

Good listening skills encourages more

1 star reviews Follow up privately Acknowledge publicly Do not want to get into a he said she said public debate Simmer on your response before you post it publicly. Drop the pride, defense and look at the comment objectively. Acceptance – In the end, you cannot control opinions of others. Attempt to mend any valid issues presented.

Review Management Confirm Flag allows you to remove reviews that are not legitimate

Same goes for other type of review oriented sites Google+ Youtube Yellowpages.com Yahoo Local directories