Flexible Services iNotice Board Saturday March 21, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Saturday March 21, 2015 Actual Trips: 210 Actual Passengers Transported: 260 Overall On Time Performance 97.62% Scheduled 50.48% Appointment Time: 100% Productivity: 1.38 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Saturday March 21, 2015 Actual Trips: 320 (60%) Actual Passenger Transported: 373 Overall On Time Performance: 99.70% Scheduled: 99.69% Appointment Time: 100% Productivity: 7.54 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Saturday March 21, 2015 Total Trips: 530 Trip Per Hour: 5.5 Actual Passengers Transported: 633 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Saturday March 21, 2015 STAR Transported: 93 - Ambulatory 167 -Wheelchair / Scooter, Etc Advantage Transported: 370 - Ambulatory 3 - Wheelchair / Scooter, Etc Total : 436 - Ambulatory 170 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6