THE POWER OF

Project Scope Target X (EM Process Redesign) Hyland (FA Process in house) Degree Works (upgrade and validation and Athletics Tab) Banner Audit (Registrar and PIR) Athletics Integration (CAI/Banner bidirectional) Data Governance Data Cleanup and Analytics Documentation, Strategy and Metrics Training IT Audit Institutional Communication Plan Courseleaf: Curriculum Management System Retention CRM

Enrollment Management Processes Reviewed current core business processes in detail Looked at service gaps and/or manual processes Discussion with additional consultants on industry best practices Mapped optimized processes with a goal of 85% of process being automated Detailed recommendations and process maps were delivered by Huron Vendor calls to discuss product functionality

EM Project Timeline Feb 2019 Project Implementation Begins May 2019 Testing June 2019 Revisions and Cleanup May-Aug 2019 Training 1 July 2019 Launch New Target X Platform

Enrollment Management University College Information Technology PIR & Enrollment Management Dr. Katie Bontrager Enrollment Management Ms. Missy Chapa University College Dr. Melissa Jarrell Information Technology Dr. Michelle Singh

Student Success Council Identify institutional "roadblocks" and develop solutions to improve student success.  Review case management/early alert system Student Success Council

Meet the Council Lisa Perez, SEAS Melissa Jarrell, University College Katie Bontrager. PIR and Special Projects Missy Chapa, Registrar John Fortiscue, CASA Michelle Singh, Information Technology Oscar Reyna, Admissions Mark Hartlaub, CLA Cherie McCollough, COSE Dominic Dewar, SGA Liz Perez, Staff Council Sean Britt, Faculty Senate Meet the Council

Goals “Hold” investigation/ analysis Senior student outreach plan Re-enrollment call campaign Transfer student communication plan On-campus employment study Case Management/ Early Alert System Faculty Advising/ Mentoring Probation/ Suspension Outreach plan College 101 Dictionary

Enrollment Management Project

Collaboration/Integration System Integration Process optimization Cross Division Collaboration/Integration Process Automation

Data Management and Quality

Service Excellence and One Stop

Change the way we interact with students and families Improve our customer experience (both internal and external) in a positive way Empower cross divisional partners at TAMUCC to have access to up to the minute information for perspective students and transfers Reduce our dependence on manual processes Reduce the need for cross division data exchange (Athletics, Advising, Academic Departments, etc.) Improve data quality, and our ability to use data for decision making The EM Project will… In the end through all of our improvements our biggest goal is to retain and educate our students so that they can get to graduation on time.

Ecosystem

Core Data Source Software solutions

Prospect Applicant Recruitment Suite which allows TAMUCC to attract best-fit students with a personal, modern digital experience. Admitted Enrolled

Curriculum and Catalog Management Curriculum Management Module Catalog Management Module

Early Alert/Case Management System Evaluation of retention CMS is currently in progress

Leveraging Current Utilities

Platinum Analytics – Ad Astra Analyzes several types of academic data (historical sections and degree audit) to determine student demand (need for courses).

Strategic Scheduling Committee Ms. Missy Chapa Dr. LD Chen Dr. Yolanda Keys Dr. Margaret Lucero Dr. Frank Lucido Dr. Susan Murphy Dr. Michelle Singh Dr. Rita Sperry Ms. Christie Roberts, Chair Strategic Scheduling Committee

Strategic Scheduling Team Advocates across campus for a more student centered schedule and data driven scheduling process. Reviews Platinum Analytics results to gain understanding of current scheduling opportunities. Term-to-term review of courses as a group to make recommendations on feasible change opportunities. Reviews institutional scheduling and capacity questions that arise term to term Assists with Ad Astra /DegreeWorks Student Educational Planner integration and evaluates data set impact Representatives: University Registrar’s Office, Associate Deans, and Assoc. VP of Teaching and Learning Technologies Strategic Scheduling Team

Graduation Plans (2019-2020) Verify major/concentrations and contacts by January 18th Complete Template by February 20th (file in Syncplicity) Email Dr. Jarrell with any changes or concerns

Year 1 – Year 4

“The magic happens in the classroom” – Freshman Summer 2018 Student Testimonial “The magic happens in the classroom” – Freshman Summer 2018