“No one can make you feel inferior without your consent.”

Slides:



Advertisements
Similar presentations
PAF101 PAF 101 “You miss 100 percent of the shots you never take.” ~Wayne Gretzky Module 2, Lecture 9.
Advertisements

PAF101 PAF 101 “You miss 100 percent of the shots you never take.” ~Wayne Gretzky Module 2, Lecture 9.
How to Win Friends and Influence People NDLA Conference, September 21, 2012 Fargo, ND Presented by Wendy Wendt, Director, Grand Forks Public Library
Mark Fitzmaurice Director and Master Trainer Over 20 years Dale Carnegie Training 80 countries 97 years, since ,000,000 people taken our programmes.
God grant me serenity To accept the things I cannot change, The courage to change the things I can, And the wisdom to know the difference. -Reinhold Niebuhr.
How to Win Friends and Influence People Principles from How to Win Friends and Influence People Dale Carnegie
PAF 101 Module 3, Lecture 5 “A population undergoing drastic change is a population of misfits.” Eric Hoffer, The Ordeal of Change.
How to Negotiate a Successful, Profitable Close. Workshop Objectives 1. Establish personal credibility and increase individual comfort level during negotiations.
That Wins Friends & Influences People Seminar Objectives  Close the gap between how we see ourselves and how we are perceived  Increase self-confidence.
How to win your friends and be happy Dale Carnegie.
PAF101 PAF 101 “No one can make you feel inferior without your consent.” -Eleanor Roosevelt Module 2, Lecture 5.
PAF101 PAF 101 “Success has a lot of mothers.” - John Dau Module 4, Lecture 1.
Designing a Survey. PAF101 PAF 101 “ Did you ever see an unhappy horse? Did you ever see a bird that has the blues? One reason why birds and horses are.
Chapter 10 -Team work and Carnegie’s Principles
God grant me serenity To accept the things I cannot change, The courage to change the things I can, And the wisdom to know the difference. -Reinhold Niebuhr.
“No one can make you feel inferior without your consent.” -Eleanor Roosevelt PAF 101 Module 2, Lecture 7.
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” ~Aristotle PAF 101 Module 3,
National SAM Innovation Project. 325 schools 58 districts 13 states: California, Delaware, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana,
Effective Communication Rapport. Introduction People are our greatest resource. Most everything you’ll ever want in life, you’ll need someone else to.
“Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC.
How to Get the Most Out of this Book
“We can be absolutely certain only about things we do not understand.”

National SAM Innovation Project. Today is the best time to go forward. The fear of Friday the 13th is called friggatriskaidekaphobia (Frigga bein g the.
Click anywhere to start the presentation Business Etiquette.
Dale Carnegie Training Personal Leadership ® ISO-405-PD-EV-1001-V1.0 Regional AAHAM Meeting Sponsored by the Keystone and Philadelphia Chapters of AAHAM.
How to Win Friends and Influence People SPLASH Class H4197 November 20, 2010 Christopher Luna Literature by Dale Carnegie.
Mr. Vivek Bindra Director - Global ACT
Achieving Success Through People.
Welcome to HR training programme
"Spoonfeeding, in the long run, teaches nothing but the shape of the spoon." ~EM Forster PAF 101 Module 4, Lecture 6.
“You miss 100 percent of the shots you never take.” ~Wayne Gretzky PAF 101 Module 2, Lecture 6.
Being a Good Listener. QUOTE: “Everyone should be quick to listen, slow to speak.” (Bible)
Learning to Think On Your Feet: Improv Skills for Supported Employment (a.k.a How to Win Friends and Influence Clients/Consumers/Employers/ Parents and.
Telephone Etiquette.
How to compose a message to a teacher
Chapter 6- Principles of Interviewing
HOW TO MAKE AN ORAL PRESENTATION.
The Service Challenge – xxxxx Team
Dale Carnigie’s How to Win Friends & Influence People
Language Learning for Busy People
APTA Early Career Program, Class of 2016
PAF 101 Module 2, Lecture 3 -Reinhold Niebuhr
PAF 101 Module 2, Lecture 3 -Reinhold Niebuhr
“You miss 100 percent of the shots you don’t take.”
“Suos Cultores Scientia Coronat” - Syracuse University motto
Cover Letter ELL 3044.

APTA Early Career Program, Class of 2016
PAF 101 Module 5, Lecture 5 “Snowflakes are one of nature’s most fragile things, but just look at what they can do when they stick together.” 1.
A problem well stated is a problem half solved. Charles F. Kettering
“No one can make you feel inferior without your consent.”
Developing Relationships with AASHTO Engineers or Anyone
“We can be absolutely certain only about things we do not understand.”
“No one can make you feel inferior without your consent.”
Undecided (The bad and wrong)
Module 2: Effective Telephone Etiquette
PAF 101 Module 4, Lecture 6 "Spoonfeeding, in the long run, teaches nothing but the shape of the spoon."  ~EM Forster.
“No one can make you feel inferior without your consent.”
Effective Presentation
let’s kill all the lawyers.”
Customer Service.
Learning to Think On Your Feet: Improv Skills for Supported Employment
Interpersonal/Social Skills
Enhancing Relationships & Increasing Credibility
Introductory Cold Calls
How to compose a message to a teacher
Essential Human Relation Skills for Disagreeing Agreeably
A problem well stated is a problem half solved. -Charles F. Kettering
Presentation transcript:

“No one can make you feel inferior without your consent.” -Eleanor Roosevelt Always pleasing others Always pleasing yourself

Class Agenda Announcements Exercise 2.5 Clarification Introduction to Chapter 4 Designing a Survey Competition Workshop Topic Assignment for Next Class

Community Service Prospective Community Service Email to your TA due Today Note: It is NOT okay to miss class to do Community Service! You will LOSE 5 points.

Email Etiquette Organized subject line This should only be a few words Professional greeting With the title of the person you are emailing if applicable A quick greeting Don’t jump right into content Keep it short, don’t get personal Don’t write a story for the body of the email, just get your point across Close it out with a thank you and a signature if applicable This is applicable when emailing your TA, but is a lifelong SKILL.

Include the string! Provides context So people don’t have to search for your damn previous email Especially when using reply all

Email Etiquette What NOT to do: Sup James! Literacy Corps Xoxo CJ

Email Etiquette What TO do:

Competition Points Groups Points 9 16 2 13 11 1 10 12 3 4 8 15 17 18 20 5 7 14 19 6 Winners Losers As of 9/27/2019

Fireside Chat- Featuring Renee

Dale Carnegie Principles Try honestly to see things from the other person's point of view. Don't criticize, condemn or complain. Give honest and sincere appreciation. Sympathize with the other person. Arouse in the other person an eager want. Appeal to noble motives. Become genuinely interested in other people. Dramatize your ideas. Remember that a man's name is to him the sweetest and most important sound in any language. Throw down a challenge. Begin with praise and honest appreciation. Be a good listener. Encourage others to talk about themselves. Call attention to other people's mistakes indirectly. Talk in the terms of the other man’s interest. Talk about your own mistakes first. Make the other person feel important and do it sincerely. Ask questions instead of giving direct orders. Let the other person save face. Avoid arguments. Praise every improvement. Never tell someone they are wrong Give them a fine reputation to live up to If you're wrong, admit it quickly and emphatically. Encourage them by making their faults seem easy to correct. Begin in a friendly way. Start with questions the other person will answer yes to. Let the other person do the talking. Make the other person happy about doing what you suggest. Let the other person feel the idea is his/hers.

Exercise 2.5 Clarification If 2010 Census data is available, use that on your exercise. If 2010 data is NOT available, use the most recent time period of data that American Fact Finder provides for that category. Don’t put % sign or $ sign with your table answers or you will lose a point % Persons 65 years and older 14.5

Chapter 3 Finding Players or experts

Gathering Information From Players and Experts Exercise 3.1—Selecting three players who deal with your specific societal problem Part A: an elected government official Part B: a non-elected player from a government department Part C: a local, state or national non-profit organization, public interest/lobby group, or political organization Exercise 4.1—Selecting a player from Exercise 3.1 to be your client

Finding and Serving Clients Must be a Player Look at Triangle Players 2 General and national 3 state and local for client- also non-profit -Ask for examples -*Encourage competition for points* -Say how player could use surveys to find out about other players, policy, or society Societal Problems Public Policy

The Chancellor wants to know if dog do-do is a problem on the QUAD Note: Introduction to Chancellor’s problem with dog shit -Explain correlation to Chapter 4 (designing a survey) CENSORED

EX. 4.1B Player Answers Player MUST BE real Answers can be hypothetical Include the APA citation for “personal communication” whether real or hypothetical Watch out for attitudinal vs. factual

Key Concepts of Sampling Target Population: The total specifically defined set of people about whom you want to gather information. Sampling Frame: A subset of the population to be surveyed Sample—those who respond Random: Each member of the target population has an equal chance of being in the sample Students need to understand this better

EX. 4.2 Three Methods of Contact Coplin Coplin Mail or Email Phone Ask for Pros and Cons of each *To encourage competiton* ASK: What is the response rate for each? …IF THEY READ CHAPTER 4 THEY SHOULD KNOW! Face-to-Face

EX. 4.2B Is Your Sample Good? Target Population Sample 1800 53 183 54 Number Percent (%) Lower Division 1800 53 183 54 Upper Division 1600 47 155 46 Total 3400 100 338 Why is this a good variable to check representativeness of the sample. Variable is Upper vs. Lower divisions

EX. 4.3 Estimating Sample Size Required contacts = Desired sample size Expected response rate For example, if you desire a sample size of 250, and you expect a response rate of 40%, the following formula shows that you would need to contact 625 individuals: Stress the formula more and that students must estimate and justify the response 625 = 250 .40 Policy in Action pg. 53-57

Do NOT select a sample size of more than 2500 people! EX 4.3 Sample Size Hint Do NOT select a sample size of more than 2500 people!

EX. 4.4 Types of Questions Open vs. Closed Ask for an example

Two Closed Choice Questions Attitudinal Factual Give examples of each during lecture and differentiate by comparing the two

Module 2 Competition | Topic The Chancellor of Syracuse University, Kent Syverud, asked for the design of a survey to assess what undergraduates think of his leadership on campus.

Due Next Class: Monday, 9/30 Complete 4.1 A & B, print, and bring it to class for competition or lose 5 points Topic: The Chancellor of Syracuse University, Kent Syverud, asked for the design of a survey to assess what undergraduates think of his leadership on campus. Go straight to your competition location Group 1: Maxwell 105 Group 2: Maxwell 113 Groups 3-12: Maxwell Auditorium Groups 13-20: Outside Maxwell Auditorium