Breakout Sessions MIS5001 – Sept 12, 2018

ACTIVITY - CONTEXT TABLE Customers The subject of Transformation Actors Those who do T Transformation process Input > output Weltanschauung Worldview assumed in the T Owners The power to stop T Environmental constraints Fixed but relevant outside elements that can influence T

Systems Innovation Workshop - May 13, 2016 ACTIVITY – DRAW/DIAGRAM THE SYSTEM Don’t forget about external stakeholders Place X IT in the context of the larger system Can stakeholders changes impact the ‘system’? Stakeholder analysis: Identify (only) the most important stakeholders Copyright 2016, Temple University

ACTIVITY: GENERATE AN INNOVATIVE SYSTEM Draw a rich picture of a problem Propose a digital system Identify the context System Is it a ‘disruptive system’? What is the disruption? What are the measures? Disruption Rich picture of problem Context table Describe/draw systems solution Measures Form of disruption Deliverables

ACTIVITY - CONTEXT TABLE Customers The subject of T Actors Those who do T Transformation process Input > output Weltanschauung Worldview assumed in the T Owners The power to stop T Environmental constraints Fixed but relevant outside elements that can influence T

Systems Innovation Workshop - May 13, 2016 ACTIVITY – RICH PICTURE OF THE PROBLEM Don’t forget about external stakeholders Place X IT in the context of the larger system Can stakeholders changes impact the ‘system’? Stakeholder analysis: Identify (only) the most important stakeholders Copyright 2016, Temple University

Systems Innovation Workshop - May 13, 2016 ACTIVITY – DRAW/DIAGRAM THE SYSTEM Don’t forget about external stakeholders Place X IT in the context of the larger system Can stakeholders changes impact the ‘system’? Stakeholder analysis: Identify (only) the most important stakeholders Copyright 2016, Temple University

Systems Innovation Workshop - May 13, 2016 ACTIVITY – WHAT KIND OF SYSTEM? - CIRCLE ONE Copyright 2016, Temple University

ACTIVITY – PICK MEASURES Efficacy does it work? Efficiency Is there sufficient value given the required resources? Effectiveness Does it achieve long term goals? (i.e., R) Ethicality Is this system morally correct? Elegance Is the system aesthetically pleasing?

ACTIVITY – CIRCLE THE RELEVANT ITEMS WHAT IS THE NEW TECHNOLOGY INNOVATION? (you must be able to specify this, otherwise Christensen is likely not applicable) HOW DOES THE ABOVE COMPARE TO EXISTING SIMILAR PRODUCTS/SERVICES? Significantly better >> ‘new market’ or ‘low-end’ A single new feature or a bundle of new features Slightly or somewhat better >> ‘sustaining’ A new attribute/representation/bundling that simplifies previously complex features WHO IS USING THE EXISTING PRODUCTS / SERVICES? (describe the customers, their demographics, size of market, etc.) >> ‘sustaining’ or ‘low-end’ A new kind of product/service A mix of other innovations (nobody…) >> ‘new market’ WHAT WILL THIS NEW INNOVATION COST? WHO WILL USE THE NEW INNOVATION? It will be much lower cost than what you spend to get the capabilities now >> ‘low end’ Consumers who use similar products/services >> ‘sustaining’ It will cost quite a bit more or it will be a new cost that cannot be compared >> ‘new market’ Consumer who use adjacent or completely different products/services will migrate over >> ‘low end’ or ‘sustaining’ HOW EASY TO USE IS THIS NEW INNOVATION? Much easier to use >> ‘low end’ or ‘new market’ Hard to assess >> ‘new consumers >> ‘new market’ It will do something entirely new which will require a learning curve >> ‘new market’ WHERE WILL THE INNOVATION BE USED? Where existing similar products/services are used >> ‘sustaining’ or ‘low-end’ In a new location/time/context >> ‘non-consuming context’ >> ‘new market’

ACTIVITY – DISRUPTION – CIRCLE THE CHOICES Systems Innovation Workshop - May 13, 2016 ACTIVITY – DISRUPTION – CIRCLE THE CHOICES MEANS TYPES Low cost New capability Ease of use New place New time Change in legislation Undershot Customers Overshot Customers Non-consumers Nonmarket Contexts Sustaining Move along a known path such as improve an existing product. Low-end Existing products are “too good” and relatively expensive New-market Change the product to get new people by changing its nature or by making it more convenient Copyright 2016, Temple University