Aims 1st part: - More vocabulary 2nd part: - Personality adjectives - More about you 2nd part: - Past Tenses and Making questions - Jobs Aims

Difference between client and customer https://keydifferences.com/dif ference-between-customer- and-client.html https://grammarist.com/usage /client-customer/ https://writingexplained.org/c lient-vs-customer-difference Difference between client and customer

https://writingexplained.org/client-vs-customer-difference What does client mean? The word client is a noun. A client is someone who engages the services of a professional. In practice, client is usually reserved for someone who pays for highly specialized professional services, and engages an agreement. Attorneys and accountants have clients because people and businesses engage them for their legal and financial services, respectively. https://writingexplained.org/client-vs-customer-difference

https://writingexplained.org/client-vs-customer-difference What does customer mean? Customer is also a noun. It means someone who buys things from a store or other business, especially on a regular basis. We can say library customers or users. https://writingexplained.org/client-vs-customer-difference

https://writingexplained.org/client-vs-customer-difference Trick to Remember the Difference There is a bit of overlap between client and customer because the nouns client and customer both refer to people who purchase things. A client is obviously buying the services of an attorney or accountant, so, in some sense, he or she is a “customer.” And customers can buy services instead of physical goods. https://writingexplained.org/client-vs-customer-difference

Difference between client and customer At the risk of oversimplifying the difference, Professionals like attorneys, accountants, lawyers, plumbers, freelance writers, accountants, and web designers have clients. Retail stores like grocery stores and restaurants have customers. If you can remember that custom means regular business, it should be easy to remember that a customer is someone who regularly shops at stores or other businesses. Difference between client and customer

Difference between administrator, boss and manager A manager is somebody who has a level of control and responsibility in a company or organization the manager would be responsible for making the salespeople’s schedule, organizing the store’s finances, training new salespeople, and resolving any problems among the employees. Difference between administrator, boss and manager

Difference between administrator, boss and manager The word boss simply refers to the person above you in the company hierarchy. Let’s say we have a company with: President Vice-president Director Manager Employee Difference between administrator, boss and manager

Difference between administrator, boss and manager If you are the employee, then the manager is your boss. If you are the director, then the vice- president is your boss. Your boss is the person supervising you, who may be responsible for evaluating your work or giving approval for certain decisions. Difference between administrator, boss and manager

Difference between administrator, boss and manager An administrator is a person who does administrative work (working with documents, paperwork, information and data, etc.) An administrator can also be a manager or boss if he or she is the leader of a team of employees… or an administrator can simply be a regular employee. Difference between administrator, boss and manager

Vocabulary

Writing Practice in groups

Vocabulary Write definitions for the following adjectives Visionary Creative Practical Motivating Reliable Vocabulary

Vocabulary Write definitions for the following adjectives Visionary = person who shows foresight Creative = have a lot of good ideas Practical = are good at making things work Motivating = encourage other people to work well Reliable = do what they promise to do Vocabulary

Observe the words for 1 m’

Judgemental Controlling Fussying Worrying Critical Jealous Manipulative More Vocabulary

What are your personal qualities? Creative - Sociable Fit - Energetic Punctual - Flexible Practical - Reliable Good communicator- Methodical Positive and Motivating encouraging Stamina - Hard working Judgemental Controlling Fussying Worrying Critical Jealous Manipulative

More about your

More about you and your jobs Do you like to work alone, in team or with a partner? Would you prefer to work at home, in an office or outside? In meetings do you prefer not to speak much, to speak a lot, to be the chairperson? Do you like your colleagues or boss to be intelligent, good- looking or funny? More about you and your jobs

Taken from Market Leader Revision and Practice of Present Perfect Exercises pp. 113, 114, 115

Abilities vs Skills Abilities are natural or inbuilt. For example the ability to run. Skills are learned behaviours, hence somebody is required to do it well. For ex. they can practice and develop techniques, so that over time they may become an exceptional runner.

Strenghts and Weaknesses

What kind of What activities? What qualities? A nine to five job Work flexitime What perks Work overtime Get promoted What activities? Controlling budgets Delegating Explaining things clearly Making decisions Persuading people Prioritising Solving problems Working in a team What qualities? Creative - Sociable Fit - Energetic Punctual - Flexible Practical - Reliable Good communicator- Motivating Methodical - Positive and encouraging Stamina - Hard working Skills and Others Formal qualifications Experience Strenghts and Weaknesses Kind of people you work well with Skills : ex. able to /willing to deal with stress