16. Automation B737 Max 8
WHY AUTOMATE?
STAGES AND LEVELS OF AUTOMATION
Stages of human information processing that automation replaces (Parasuraman et al., 2000) Information acquisition, selection and filtering Information integration Action selection and choice Control and action execution
Levels of automation – the amount of cognitive or motor work that automation replaces (Sheridan, 2002)
PROBLEMS IN AUTOMATION
Automation Reliability Trust: Calibration and Mistrust
Overtrust and Complacency Detection Situation awareness Skill loss
Workload and Situation Awareness Training and Certification Loss of Human Cooperation Job Satisfaction
FUNCTION ALLOCATION BETWEEN THE PERSON AND AUTOMATION
Human-centered automation
Keeping the human informed Keeping the human trained Keeping the operator in the loop
Selecting appropriate stages and levels when automation is imperfect Making the automation flexible and adaptive Maintaining a positive management philosophy
SUPERVISORY CONTROL AND AUTOMATION-BASED COMPLEX SYSTEMS