Flexible Services iNotice Board Monday January 11, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Monday January 11, 2016 Actual Trips: 351 Actual Passengers Transported: 380 Overall On Time Performance: 99.15% Scheduled: 100% Appointment Time: 100% Productivity: 1.35 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Monday January 11, 2016 Actual Trips: 552 (61%) Actual Passenger Transported: 586 Overall On Time Performance: 98.44% Scheduled: 98.62% Appointment Time: 96.77% Productivity: 10.11 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Monday January 11, 2016 Total Trips: 903 Trip Per Hour: 6.70 Actual Passengers Transported: 966 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Monday January 11, 2016 STAR Transported: 191- Ambulatory 189-Wheelchair / Scooter, Etc Advantage Transported: 581- Ambulatory 5 - Wheelchair / Scooter, Etc Total : 772- Ambulatory 194- Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6