Basic HR Staffing Training & Development Performance & Rewards 10pt Labor Relations 10pt 10 pt 10 pt 10pt 10 pt 20 pt 20 pt 20pt 20pt 20 pt 30 pt 30 pt 30 pt 30 pt 30 pt 40 pt 40 pt 40pt 40 pt 40pt 50pt 50 pt 50 pt 50 pt 50 pt

a personnel system that creates value, is rare, SHRM, a personnel system that creates value, is rare, is difficult to imitate, and is organized

What is strategic human resources management?

Knowledge, skills, and abilities of employees that have economic value

What is human capital?

Planning, programming, and evaluating

What are the three stages of the HR Planning Process?

An estimate of how many and what types of employees are available

What is a labor supply forecast?

Job description + job specification = ____

What is job analysis?

Recruitment, selection, and outplacement comprise the _____function

What is the staffing function?

Developing a pool of candidates

What is recruiting?

qualified applicants to hire into an organization Choosing from among qualified applicants to hire into an organization

What is selection?

2 types of interviews

What are structured and unstructured?

Two major requirements for testing methods

What are reliability and validity?

The difference between training and development

What is learning to do your present job versus learning broader skills for future jobs?

The difference between Orientation training, Team training, and Diversity training

What are organizational familiarization, learning to work with others, and learning to build awareness of workforce differences?

MBO

What is Management By Objectives?

Anonymously asking superiors, colleagues, and subordinates about your own performance

What is a 360 degree appraisal?

Administrative purposes and developmental purposes

performance improvement) to give performance appraisals? What are two reasons (e.g. salary, promotion, & performance improvement) to give performance appraisals?

Deciding to be a high-, medium-, or low-paying company

What is pay level?

Example of an individual incentive plan

piece-work, or merit pay? What is piece-work, or merit pay?

Example of group incentive plan

Gain-sharing, or profit-sharing? What is Gain-sharing, or profit-sharing?

The ability to buy a stock at a future time at a specified price

What is a stock option?

The difference between cafeteria and flexible benefit plans

What is choosing from a menu of options to create a package versus spending credits for desired benefits?

The system of relations between workers and management

What is labor relations?

Conflict resolution where a neutral third party resolves a labor dispute

What is arbitration?

the company can fire you at any You can quit, or the company can fire you at any time for any reason

What is right-to-work?

Name for an organization where you have to join a union if you want to keep working there

What is a union shop?

dissatisfaction with employer, beliefs in union power, and union image Economic reasons, dissatisfaction with employer, beliefs in union power, and union image

What are 4 reasons workers vote for unionization?