OU BATTLECARD: Oracle Database 12c R2 Target Personas and Pain Points Database Administrators Responsible for Database Performance, Integrity and Security Keeps the database infrastructure functioning effectively Determines data storage requirements Advises management on capacity plans Troubleshoots and solves issues Takes technical training to stay current Technical Administrators Administer, Support and Monitor Mission-Critical Databases Analyzes the technical environment to identify potential areas of risk • Designs and implements backup and disaster recovery plans • Migrates databases to the cloud • Manages patch management and ensures that the infrastructure is agile Technical Consultants Perform Troubleshooting, Provide Tech Support, Resolve Customer Issues • Recommends and tests products and technical solutions • Supports and troubleshoots system issues • Generates innovate ideas • Conducts internal training seminars Oracle Database 12c R2 Training Messaging Oracle Database 12c R2 is a data management solution with the flexibility to support all business needs, from high volume transactional requirements (OLTP) to ultra-fast warehousing and business intelligent solutions, permitting 99.99% up time with 100% zero-data-loss capability. The enhanced features of this release affect different areas such as multitenant, security, availability, performance, manageability, partitioning and SQL, as well as methods for diagnosing technical issues. Training from Oracle University will empower your team by showing them how to effectively and efficiently utilize the capabilities and features of this database. Oracle University provides training for anyone who needs to work with Oracle Database 12c R2. The training will: Help you learn the ins and outs of Oracle Database development. Teach you the skills you need to install, configure, design and troubleshoot database systems. Demonstrate how your company can best leverage Oracle Database systems. Show you how the Oracle Database is equally 100% effective when deployed in both on premise and Cloud-enabled environments. Those who become Oracle Certified validate their expertise, broaden their professional network, and join 1.8 million Oracle Certified professionals. For Oracle Database 12c R2, the following certifications are recommended: Oracle Database 12c R2 Administration Certified Associate Upgrade to Oracle Database 12c R2 Administration Certified Professional Top-Selling Oracle Database 12c R2 Courses Analyst Industry Statements Top courses: Oracle Database 12c R2: New Features for Administrators Part 1 Oracle Database 12c R2: New Features for Administrators Part 2 Oracle Database 12c R2: Administration Workshop Oracle Database 12c R2: Backup and Recovery Workshop Oracle Database 12c R2: High Availability New Features InfoWorld: "Pluggable databases bring a new level of efficiency and ease to database consolidation, while a wealth of other new features address performance, availability, and more … the wealth of new features in Oracle Database 12c gives Oracle shops many reasons to consider upgrading.” https://www.infoworld.com/article/2611000/database/oracle-database-12c-review--finally--a-true-cloud-database.html Confidential – Oracle Internal/Restricted/Highly Restricted

30-Second Elevator Pitch to License Sales Reps 30-Second Elevator Pitch to Managers, End Users, Business Analysts 30-Second Elevator Pitch to License Sales Reps Oracle Database 12c R2 training is where you will learn detailed information on the architecture of the database and all of its capabilities, enabling you to effectively manage your database resources. See how to create database storage structures, administer database security, maximize the multitenant architecture, and more. Courses are available for all key roles and are designed to help you anticipate and address critical system requirements. Trained customers are more successfuI. If customers are satisfied with Oracle and understand how to use the products they have purchased, they are more likely to renew or expand their Support subscription. Earn money selling education: When you add Oracle University training to your deals thru CPQ or via your Education Sales Rep, you can earn the 2% Education SPIF ($5K minimum). Another .25% goes to first-line management. Grow your account and earn the 2% Education SPIF when you add Oracle Database 12c R2 training to your deal ($5K minimum). Key Messages for Customers Internal Key Messages Oracle Database 12c R2 increases the quality of service and saves you time, offering maximum availability architecture, storage management and simplified management. Enroll in training from Oracle University and learn how to use this solution’s capabilities as you embrace the Cloud with a fast, scalable, reliable and secure database platform. If you’re upgrading to Oracle Database 12c Release 2, consider getting the new Oracle Database Upgrade Learning Subscription, which covers new features and use cases, and includes demos and videos by experts. Today, virtually every application running will likely submit some level of transactional request to an Oracle Database. Consequently, the list of targeted professionals requiring training has increased multiple times in size to touch on virtually every technical role. We provide comprehensive coverage of the architecture, functionality, installation, upgrades, and configuration. In all courses, demonstrations and hands-on practices reinforce fundamental concepts. Customers who are well trained and proficient in Oracle Database 12c R2 will be more likely to renew support or renew/expand other services and take advantage of additional OU training. Objection Handling No Travel Budget for Training Oracle Database 12c R2 courses are available in the Training On Demand format, where students watch recorded classroom sessions taught by expert instructors and with access to a lab environment. Training On Demand (TOD) courses are part of an all-digital training solution for new and existing users who are seeking training on how to most effectively employ data integration techniques. We Have Already Taken Training If you have already taken Oracle Database training, you may still be able to benefit from additional courses. You can trust the Oracle experts to share their insights in the classes, making you better prepared for your everyday tasks. Updated 3/20/18 GET ADDITIONAL SALES RESOURCES: http://my.oracle.com/site/ou/Sales/index.html Confidential – Oracle Internal/Restricted/Highly Restricted