The Past, Present and Future of Connectivity in Shropshire and Beyond. Presented by David Hayward (MD)

Agenda What is connectivity? Connectivity Explained Where we are now in Shropshire and the UK as a whole? Increased Demands on Connectivity? What’s next? – Trends and 5 year forecast Key questions and summary How we can help

What is Connectivity? A term describing the connection of devices in order to transfer data and voice back and forth. Customer service plays a massive part in each of these objectives.

It’s at the heart of your business Business Connectivity It’s at the heart of your business Connectivity is key to business operations. Challenges with connectivity lead to frustration for both employees and customers – something that all companies want to avoid. Every modern business needs to have strong connectivity to effectively communicate with customers, clients and employees. It is key to the day to day running of most software, and determines how well you can deliver your service. Customer service plays a massive part in each of these objectives.

Connectivity – Explained EXCHANGE STREET CABINET YOUR BUSINESS ADSL BROADBAND COPPER LINE COPPER LINE FTTC BROADBAND FIBRE OPTIC LINE COPPER LINE FTTH BROADBAND FIBRE OPTIC LINE FIBRE OPTIC LINE

Connectivity in the UK UK finally makes it onto Europe’s list of the top countries in fibre broadband. Mobile – Business Apps – Office 365, Mobile Device Management,

Many Options

Connectivity in Shropshire Mobile – Business Apps – Office 365, Mobile Device Management,

50% 60% 12 minutes 67% 1hour 40 Changing World of the UK workforce expected to work remotely by 2020. 60% of UK workers say that the tech provided by their employer is failing to do its job and stopping them being productive. 12 minutes People in the UK are checking their smartphone every 12 minutes. 67% of employees use personal devices at work 1hour The amount of time mobile employees can save by using Office 365 40 One in five people spend more than 40 hours a week online Mobile – Business Apps – Office 365, Mobile Device Management,

The adoption of new technology 38 years The number of years taken to gain 50 million users 13 years 4 years 3 years 1 year 9 months 4 months If we go back and look at major launches of new technology, it is absolutely clear that the adoption of new technology is quicker than ever and the mobile infrastructure needs to support this activity. If you compare the time it has taken for 50 million users to adopt a TV, compared to how long it has taken the same amount of users to adopt to WeChat it clearly shows change. It took over 50 years for 50 million users to adopt the original telephone, now a days whilst I don’t think there a many users in the room, Pokemon Go took 19 days to have 50 million users.

Traditional voice is rapidly migrating to IP Voice UK B2B fixed voice revenues £bn 5G M2M Sims £2bn UK market Overall fixed voice market will fall at -3% CAGR Traditional voice will fall at -9% CAGR IP voice will grow at +10% CAGR Mobile – Business Apps – Office 365, Mobile Device Management,

The Next 5 Years Mobile & IoT IoT market will grow from £18m to £181m in next 5 years VoIP Telephony Over 5m users will move to VoIP Telephony in next 5 years as ISDN is retired Business Apps 54% of all businesses will adopt Software as a Service Apps Connectivity Over 1.5m companies will move to fibre connectivity in next 5 years Cloud Services 21.7% growth expected in next 5 years

Shape of a Business Set Up Public Cloud CONNECTIVITY Telephony Business Applications Private Cloud Wi-Fi Mobile – Business Apps – Office 365, Mobile Device Management,

Key Questions Have you reviewed you connectivity pricing in the last 2-3 years? Does the speed of your connectivity allow your business to function? Do you have a plan in place for your phone system once ISDN is switched off in 2025? Do your employees have the tools in place to work collaboratively across teams? If your internet went down or your server went offline, would you have the tools in place to continue as normal?

Summary Connectivity is of the utmost importance in modern day businesses. Businesses must embrace technology for increased productivity and resilience. As more time is spent online accessing company data, security is paramount. VoIP telephony is a major opportunity for small businesses. Although the roll out of connectivity has been slow up to now, a shift is expected in the next 5 years.

Connecting Businesses for Smarter Results How we can help Mobile Managed Services Telephony Connecting Businesses for Smarter Results Business Apps Cloud Connectivity Mobile – Business Apps – Office 365, Mobile Device Management,

Thank you Arrange your personalised telecoms review today We can perform a free review of your mobile, telephony, internet connectivity and IT services. We will help you identify ways to save money while improving security and productivity in your business. To find out more call 01743 244 933 or email info@pure-telecom.co.uk Mobile Telephony Connectivity Cloud Business Apps Managed Services Connecting Businesses for Smarter Results