Extra Place Self-Storage Third Party Management: EPS “The Future of Self-Storage”: Third Party Management, District or Regional Management Services, Employee Training Consulting or Assessment, Self-Storage Marketing, Affiliation / Partnering, “For Sale By Owner” Self-Storage Property Listing, General Service Company and Contractor Listing Before you begin: This course is the fifth in a series on e-mail management and storage in Outlook. The online training courses “Manage your mailbox II: Understand your choices for storing,” “Manage your mailbox III: Move or copy messages to Personal Folders,” and “Manage your mailbox IV: Archive old messages” provide a foundation on these topics. Notes to trainer: For detailed help in customizing this template, see the very last slide. Also, look for additional lesson text in the notes pane of some slides. Adobe Flash animations: This template contains Flash animations. These will play in versions of Microsoft® Office PowerPoint® back to PowerPoint 2000. However: If you want to save this template in Microsoft Office PowerPoint 2007, save it in the earlier PowerPoint file format: PowerPoint 97-2003 Presentation (*.ppt) or PowerPoint 97-2003 Template (*.pot) (you’ll see the file types in the Save As dialog box, next to Save as type). Warning: If you save it in a PowerPoint 2007 file format, such as PowerPoint Presentation (*.pptx) or PowerPoint Template (*.potx), the animations won’t be retained in the saved file. Also: Because this presentation contains Flash animations, saving the template may cause a warning message to appear regarding personal information. Unless you add information to the properties of the Flash file itself, this warning does not apply to this presentation. Click OK in the message. Every Service you need for profitability and operational success of your Self-Storage Facility www.extraplacemanagement.com (801) 702-0116

Third Party Self-Storage Management Services: Complete operational responsibility by EPS to Self-Storage Facility Owners. Increase Self-Storage Property operational performance: Maximize profitability. Reduces Expenses. Sustain occupancy levels. Increase Marketability and Network Exposure. Maintain a health bottom line. Maximize performance of Management. Increase the value of your investment. Ensure the Visual and Structural integrity of your Facility. Whatever your Self-Storage Needs – Extra Place Self-Storage Management can assist you. EPS Third Party Self-Storage Management for: Absentee Owners, Investors, REIT, Poorly Managed Properties Struggling Self Storage Properties, Inexperienced Self Storage Property Owners.

District or Regional Management Services: District Managers and Regional Managers oversees, supervises, audits, advises, ensure optimum performance of each assigned self-storage property in accordance with and direction of the Owner. Evaluates, Coaches and Mentors each employee ensuring maximum operational performance of each property. We provide Owners with pertinent information and reports for each property and employee. EPS is responsible to the Owner for the profitable operation of all properties managed and supervised by our DM and/or RM. Our DM and RM services are offered to Self-Storage Property Owner(s) through annual EPS Management contracts/agreements. Our DMs’ manage from 8 to 14 self-storage properties. Our RM’s Manage from 15+ self-storage properties. Our DM and RM’s Manage your Self-Storage Properties for you

EPS Effective training of your Management EPS Effective training of your Management The #1 employee trainers in the self-storage Industry EPS Self-Storage Management Training: Providing required skills, techniques and knowledge training of your Self- Storage Management for the successful operation of your Self-Storage facility. Training and Coaching: Beneficial Self-Storage unit selling and closing rental techniques, rate negotiation, Maintaining tenant longevity, Techniques to increasing revenue and reducing expenses, Successful A/R collection techniques, negotiating extremely delinquent accounts therefore greatly reducing the need for auctions, Effectively maintaining property curb appeal and facility upkeep, Ensuring beneficial Self-Storage knowledge, Competing effectively with competition for potential Self-Storage customers. Maximizing profitability of you property and Successful training of your Self- Storage Management is “OUR EXPERTISE AT EPS” Extra Place Self-Storage #1 at Training you Management. “Your Success Is Our Success”

Consulting Services EPS Self-Storage Management Consulting: For Independent owns of less than 8 self-storage properties, our consulting services will assist you with strategies and directives for improving: The performance of your facilities, And Increasing profitability Extra Place Self–Storage Consultants will come to your property or properties provide an overall evaluation of: Each of your properties and Property management personnel Maximize profitability at your self-storage property or properties thru Extra Place Self-Storage Management Consulting Service. “Your Success is Our Success” www.extraplacemanagement.com (801) 702-0116 Extra Place Self-Storage Management Consulting Services “Your Success Is Our Success”

Marketing Services EPS Self-Storage Management Marketing Services: Be a Beneficial Self-Storage unit selling and closing rental techniques, rate negotiation, Maintaining tenant longevity, Techniques to increasing revenue and reducing expenses, Successful A/R collection techniques, negotiating extremely delinquent accounts therefore greatly reducing the need for auctions, Effectively maintaining property curb appeal and facility upkeep, Ensuring Self-Storage understanding and knowledge, Competing effectively with your competition for potential Self-Storage customers. Maximizing profitability of you property and Successful training of your Self- Storage Management is “OUR GOAL AT EPS” www.extraplacemanagement.com (801) 702-0116 Extra Place Self-Storage Management Marketing Services “Your Success Is Our Success”

EPS Listing Services EPS Self-Storage Management Listing Services: For your Self-Storage Facility selling needs. We will assist you in preparing your property, and recommend ways to get the maximum return for your investment. Your listing with Extra Place will provide you greater exposure to buyers. Our listing will allow you to save on costs associated with selling your property. www.extraplacemanagement.com (801) 702-0116 Extra Place Self-Storage Management Listing Services “Your Success Is Our Success”

Cost for EPS Third Party Management Services EPS Self-Storage 3rd Party Management Services 4.5% of gross income or $3,500.00 per month (whichever is greater} per managed self-storage property.* $5,000.00 set-up, bring property to Extra Place Self-Storage Standards. Replace exiting outdoor signage to (EPS) Extra Place Self-Storage signage (cost to be determined). * Cost of EPS 3rd Party Management Services may vary in some areas www.extraplacemanagement.com (801) 702-0116 Cost for Extra Place Storage 3rd Party Management Services

Cost of Extra Place Storage DM or RM Management Services Regional Management Services: * 15+ Properties 400 units or larger per property Multi-State, Specific States or Particular Region. 3.5% of Gross Income or $2,850.00 (whichever is greater) per month per property District Management Services: * 8-14 Properties, 400 units or larger per property State Specific or Bordering States. 3.0% of Gross Income or $2,600.00 (whichever is greater) per month per property *Cost may be higher in some areas. [Note to trainer: With Outlook 2007 installed on your computer, you can click the link in the slide to go to an online practice. In the practice, you can work through each of these tasks in Outlook, with instructions to guide you. Important: If you don’t have Outlook 2007, you won’t be able to access the practice instructions.] EPS Regional or District Management Services

Cost for Extra Place Storage Consulting Services $2,800 per property per evaluation.* Complete evaluation of your Property. Written recommendation to resolve Negative Property Issues and Improve overall performance. Cost may be higher in some areas www.extraplacemanagement.com (801) 702-0116 Cost for EPS Consulting Services

Cost for EPS “At your Property” Employee Training $1,800.00 per property per Employee* Strongly recommend each employee be trained at the site they manage. No In Class Training Extra Place finds Classroom Training ineffective, non-productive, and not beneficial for employees or owners of self-storage facilities. Cost of Employee Training may be higher in some areas. www.extraplacemanagement.com (801) 702-0116 Cost for Extra Place Storage “At your Property “ Employee Training

Cost to become a beneficial Member, Partner with Extra Place Storage Introductory Offer $960.00 for the first 12 months. $1,500.00 annually (12 months), thereafter. Limited partnership opportunities to only 5,000 properties. The greater number of Self-Storage Affiliates with Extra Place, the more website exposure and searchable our Member sites become. Increasing the profitability and competitive edge of all affiliate and member properties. www.extraplacemanagement.com (801) 702-0116 Cost to become a Member, Partnering your Property with Extra Place

Cost to list your property for sale with Extra Place $1,200.00 annually (12 months) per property. Owner provides the property information, pictures, and your contact information. Save on Sales costs related to selling your self-storage property. Replies regarding your property sent directly to your e-mail. www.extraplacemanagement.com (801) 702-0116 Cost to list your “Property For Sale” with Extra Place

Cost to list your self storage services with Extra Place $1,500.00 annually (12 months) per company listing. General Service Company or Contractor will provide Extra Place with website, information, pictures, and business contact. Save on Marketing and Advertising cost by listing with Extra Place your self-storage services and expertise to self-storage operations and facilities. Extra Place Self-Storage Management Services www.extraplacemanagement.com (801) 702-0116 Cost to list your Self-Storage Contracting or Services with Extra Place

What Properties does EPS manage? Pre-Construction or Conversions – Beginning Development Newly Opened or Pre-opened Properties – Lease up- Properties- Existing Properties. Absentee Ownership or Multi-Owned Properties REIT (Real Estate Investment Trust) Properties with 400+ units Properties with less than 400 units (EPS can recommend other management alternatives). Multiple site (8 + properties) areas (States or Regions) Struggling or poor performing properties (Mostly a operational problem –Solvable) Poorly managed properties management by other Self-Storage Management Companies. Properties Managed by EPS

Other Self-Storage Properties EPS Manages Dissatisfied with the performance of your present management company? This is a common problem for many owners and investors seeking a dedicated self-storage management company for their investment. PROBLEM SOLVED by hiring Extra Place Storage Management. EPS Management a 100% dedicated success driven management for your Self-Storage facilities. Extra Place Storage Management – Strictly dedicated to resolving your self-storage management needs for your Self-Storage Investment. “Your Success is Our Success” www.extraplacemanagement.com (801) 702-0116 Extra Place Management the #1 solution to poorly managed Self-Storage Properties

Is there a drawback to 3rd Party self-storage property management? Absolutely, a drawback IF: You chose a management company that DOES NOT have your best interest in mind You chose a management company that owns or has a vested interest in self-storage properties Basically, you’re hiring your competition to manage your self-storage properties and Investment Red flags to watch and listen for when choosing a Self-Storage Management Company:: Vested financial interest in Self-Storage Properties Own Self-Storage Properties Buy Self-Storage Properties Increasing their Self-Storage Portfolio Vested Financial Ownership with Self-Storage Property Owners, REIT or Investors www.extraplacemanagement.com (801) 702-0116 Extra Place Storage Management 100% dedicated to Self-Storage Management