Flexible Services iNotice Board Wednesday March 18, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Wednesday March 18, 2015 Actual Trips: 311 Actual Passengers Transported: 350 Overall On Time Performance 98.39% Scheduled 47.59% Appointment Time: 100% Productivity: 1.32 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Wednesday March 18, 2015 Actual Trips: 669 (68%) Actual Passenger Transported: 713 Overall On Time Performance: 99.20% Scheduled: 99.25% Appointment Time: 98.70% Productivity: 7.2 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Wednesday March 18, 2015 Total Trips: 980 Trip Per Hour: 5.3 Actual Passengers Transported: 1063 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Wednesday March 18, 2015 STAR Transported: 138 - Ambulatory 212 -Wheelchair / Scooter, Etc Advantage Transported: 707- Ambulatory 6 - Wheelchair / Scooter, Etc Total : 845 - Ambulatory 218- Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6