CALIFORNIA YMCA Y&G: ADVISOR VOLUNTEER TRAINING FACILITATION SKILLS 101 CALIFORNIA YMCA Y&G:  ADVISOR VOLUNTEER TRAINING September 7, 2019

Welcome & introductions Danny O’Neill

Agreements

agenda

agenda What is facilitation?

agenda What is facilitation? How to prepare for a session

agenda What is facilitation? How to prepare for a session Beginning

agenda What is facilitation? How to prepare for a session Beginning Activity

agenda What is facilitation? How to prepare for a session Beginning Activity Countenance

agenda What is facilitation? How to prepare for a session Beginning Activity Countenance Issues

agenda What is facilitation? How to prepare for a session Beginning Activity Countenance Issues Questions

5-minute buds 

5-minute buds Name and delegation Experience with Y&G One idea you are implementing this program year Favorite childhood cartoon

FACILITATION

WHAT IS FACILITATION? The “facilitator” is a guide or “discussion leader” for the group. The process of facilitation is a way of providing leadership without taking the reins.  A facilitator’s role is to get others to assume responsibility and take the lead. A facilitative leader focuses on both content and process. They are the “content and process leader.”  Content = What tasks, subjects, problems are being addressed  Process = How things are discussed, including: Methods Procedures Format Tools Style of interaction Group norms Group dynamics Group climate 

preparation

preparation “An ounce of prevention is worth a pound of cure.”  ― Benjamin Franklin

preparation “An ounce of prevention is worth a pound of cure.”  ― Benjamin Franklin “By failing to prepare, you are preparing to fail.”  ― Benjamin Franklin

preparation “Organize, don't agonize.” ― Nancy Pelosi “An ounce of prevention is worth a pound of cure.”  ― Benjamin Franklin “By failing to prepare, you are preparing to fail.”  ― Benjamin Franklin

preparation “Organize, don't agonize.” ― Nancy Pelosi “I believe luck is preparation meeting opportunity. If you hadn’t been prepared when the opportunity came along, you wouldn’t have been lucky.”  ― Oprah Winfrey preparation “An ounce of prevention is worth a pound of cure.”  ― Benjamin Franklin “By failing to prepare, you are preparing to fail.”  ― Benjamin Franklin

preparation “Organize, don't agonize.” ― Nancy Pelosi “I believe luck is preparation meeting opportunity. If you hadn’t been prepared when the opportunity came along, you wouldn’t have been lucky.”  ― Oprah Winfrey preparation “An ounce of prevention is worth a pound of cure.”  ― Benjamin Franklin “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.”  ― Abraham Lincoln “By failing to prepare, you are preparing to fail.”  ― Benjamin Franklin

preparation “Organize, don't agonize.” ― Nancy Pelosi “I believe luck is preparation meeting opportunity. If you hadn’t been prepared when the opportunity came along, you wouldn’t have been lucky.”  ― Oprah Winfrey “He who is best prepared can best serve his moment of inspiration.”  ― Samuel Taylor Coleridge preparation “An ounce of prevention is worth a pound of cure.”  ― Benjamin Franklin “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.”  ― Abraham Lincoln “By failing to prepare, you are preparing to fail.”  ― Benjamin Franklin

preparation

preparation PURPOSE

preparation PURPOSE MATERIALS

preparation PURPOSE MATERIALS PITFALLS

preparation PURPOSE MATERIALS PITFALLS  AGENDA  GROUND RULES

preparation PURPOSE MATERIALS PITFALLS  AGENDA  GROUND RULES

preparation PURPOSE MATERIALS PITFALLS AGENDA GROUND RULES  ARRIVAL AND SETUP

SKILLS

SKILLS Intentional Silence

SKILLS Intentional Silence Paraphrasing

SKILLS Intentional Silence Paraphrasing Relevance

SKILLS Intentional Silence Paraphrasing Relevance Questions

SKILLS Intentional Silence Paraphrasing Relevance Questions Build Consensus 

YOU ARE GOING TO DEVELOP YOUR OWN STYLE! SKILLS Intentional Silence Paraphrasing Relevance Questions Build Consensus  YOU ARE GOING TO DEVELOP YOUR OWN STYLE!

ACTIVITY

Your style

Always remember... INCLUSION Consider designing a session with structures and activities that appeal to different learners and personality types. It could be as simple as arranging a seating plan that is equal and fair, where everyone is on the same eye level, in a circle and with no one’s back to anyone else.

Always remember... CLARITY IS KEY! Be clear with your instruction and always ensure that you are being understood. You may need to paraphrase what you are saying so that everyone understands. Lack of understanding = chaos

Always remember... SET TIME LIMITS Be the referee! Your delegates need structure and time limits. Give them the parameters to stay within and hold them (and yourself!) to it. 

Always remember... ACTIVE LISTENING IS KEY Don’t just stand at the front during group work – move around, ask questions, and be sure that everyone is being heard. It is vital for effective communication. 

Always remember... GAUGE ENERGY You are on crowd control and need to be able to read the room and the needs. Throw in some discussion, icebreaker, group builder when necessary. You’re the DJ! 

Always remember... ADAPTABILITY Things don’t always happen the way we plan them, in the Y they almost never do, so always plan for change. 

Always remember... TEACHING VS FACILITATING Sometimes the best lessons come from an effectively facilitated group, so allow for learning to happen on both ends. You don’t have to have all the answers, just help and guide those to get to them. 

REVIEW HOPES

QUESTIONS AND FOLLOWUP

THANK YOU! DannyONeill@ymcaLA.org advisors@calymca.org