Squad goals: How to Keep the Workplace Human Dawn Prince / Lacy DeBerry/ shiny John https://youtu.be/JOunZQRUWC4 https://youtu.be/sSERB93GYfw This Photo by Unknown Author is licensed under CC BY-SA

Agenda Perceptions of our workplace? Reality? Or not? Why? Building blocks to good work relationships Conflict Getting to the workplace we want Repairing workplace relationships https://youtu.be/5R4dGlKtriE

What you think it sounds like at work https://youtu.be/JOunZQRUWC4 This Photo by Unknown Author is licensed under CC BY-SA-NC

What it actually sounds like https://youtu.be/GodTphQVMXo This Photo by Unknown Author is licensed under CC BY

What is happening? https://youtu.be/sSERB93GYfw

Possibilities Employee turnover Generational differences Leadership changes Work process changes New/Large/ high profile projects https://youtu.be/5R4dGlKtriE

Is this happening to you? https://youtu.be/sSERB93GYfw What are some of the challenges you are facing in your teams? What are some of your successes? Active listening and role plays Debrief : how did it go? What could you do different? What was your successes This Photo by Unknown Author is licensed under CC BY-SA-NC

Discussion Identify 2 or 3 situations that are impeding your success Identify 2 or 3 dynamics that are adding to your success What behaviors are adding to or subtracting from the success of your team? https://youtu.be/5R4dGlKtriE

Keys to building positive and successful work relationships Extend trust Avoid gossip and negativity Share more of yourself at meetings Highlight your colleagues skills/ successes /support their work Ask others to partner where possible on your projects Give credit where credit is due; don’t blame – focus on solutions Share information where you can Keep your committments https://youtu.be/5R4dGlKtriE

What to do when conflict happens https://youtu.be/Xg3dAmhFJdE This Photo by Unknown Author is licensed under CC BY

What should happen in the workforce How do manage the difficult conversations with success? What did you learn from the experience? What would you do different? https://youtu.be/sSERB93GYfw

Keys to handling conflict or having difficult conversations Address issues directly and timely Plan your interaction Tell your story and your why Listen to understand, not to respond Have compassion and maintain confidentiality Check your assumptions and biases Take responsibility for your actions Perception is more important than reality https://youtu.be/5R4dGlKtriE

Let’s work!!! https://youtu.be/AqHqepF91us This Photo by Unknown Author is licensed under CC BY-SA-NC https://youtu.be/AqHqepF91us

Scenes from life https://youtu.be/6M8szlSa-8o This Photo by Unknown Author is licensed under CC BY-ND

Better or nah? https://youtu.be/M8kP3vKaDRE This Photo by Unknown Author is licensed under CC BY-SA

Getting the harmony desired https://youtu.be/P6iSL1dsShc This Photo by Unknown Author is licensed under CC BY-SA

Keys to repairing damaged or broken workplace relationships Recognize what’s happening Look forward to resolutions; not back Try to see the other person’s perspective Find a neutral ground Work to rebuild trust (extend trust, be trustworthy) Share about yourself; get to know the other person Realize there’s no quick fix Managers – model the behavior you want your employees to emulate https://youtu.be/5R4dGlKtriE

Questions? https://youtu.be/sgGQxnzy1Qs This Photo by Unknown Author is licensed under CC BY-SA-NC