Think Carer Building Health Partnerships: Self-care Partnership Meeting 3 31st January 2018 @IVAR_UK @SocialEnt_UK #BHPselfcare

https://vimeo.com/42332617 @SocialEnt_UK @IVAR_UK #BHPselfcare

About Building Health Partnerships… The BHP programme 2017- 18 is designed to support local partners in health and care in delivering STPs by focusing on: strong engagement with the voluntary community and social enterprise (VCSE) sector and citizens activities and actions that promote wellbeing and self-care in the local community Quick recap and for new partners @SocialEnt_UK @IVAR_UK #BHPselfcare

Susan Harris, Director of Strategy & Partnerships (Worcestershire Health & Care NHS Trust) Jane Thomas, Head of Stakeholder Engagement and Patient Involvement (WHCT) Carole Cumino, CEO (Worcestershire Carers Association) Jacqui Bremner, Trustee & Sheila March, Chair (Herefordshire Carers Association) Core group members @SocialEnt_UK @IVAR_UK #BHPselfcare @SocialEnt_UK @IVAR_UK #BHPselfcare

Continuing the work – updates, priorities and support Revisit the engagement exercise - what it is that Carers said they needed and what has happened so far? Work together as staff and carers to have a different conversation: Maintaining momentum and interest across the two counties/STP footprint Why we're here today… @SocialEnt_UK @IVAR_UK #BHPselfcare @SocialEnt_UK @IVAR_UK #BHPselfcare

Who’s in the room? Carers NHS staff Vol org staff Other @SocialEnt_UK @IVAR_UK #BHPselfcare

Introductions and my hat? Quick discussion with someone in the room you DON’T know Which hat am I wearing today? Or wearing 2/3 hats? @SocialEnt_UK @IVAR_UK #BHPselfcare

5 possible areas for joint action Carer health and wellness review: a joint approach An in-depth and holistic approach to health and wellbeing, involving regular check ups for carers, a system which flags carers on health records and provides identification/registration cards which are used across the sector. Carer awareness across the system through a common approach to training All NHS staff and partner services - e.g. police, local authorities, housing, volunteers outside health and care roles, all social care services - receive systematic training to be ‘carer aware’. Personalised approach Health and social care providers listen, respect and value carers’ knowledge, experience and role; support wellbeing of carers and ensure availability of services, support and education. Culture change Develop a ‘kind’ culture that recognises and appropriately supports carers with an open approach to rights and responsibilities. ‘Think carer’ at all times Develop holistic approach where carers are recognised, identified and are offered opportunities which support self-care e.g. respite. Create a single information hub for carers and professionals and a carer reference group. After considering the priorities specific to carers which emerged through the STP engagement activities #YourConversation (starting Feb 2016), participants decided on five areas which they worked up using the following headings: What does good look like?; How will we get there?; What might get in the way?; and Actions to take away. @SocialEnt_UK @IVAR_UK #BHPselfcare @SocialEnt_UK @IVAR_UK #BHPselfcare

Local perspectives & updates Sue – reflections – e.g. signing the Carers MoU? Working across Herefordshire & Worcestershire Sheila & Ash – Joint Scrutiny (what is is set up to do) and what’s come up Others? What are you doing that connects to Think Carer? @SocialEnt_UK @IVAR_UK #BHPselfcare

Updates and connections from the room…

Carer feedback – key themes … We recognise there is a need to do more around prevention and self-care We offer you expertise – recognise, value, and listen to us In our caring role we need access to condition information; professional knowledge for advice and crisis support; good quality training courses We need the expert care partner role to be enabled and empowered – through relationship, support and processes We need access to that which helps us look after our own health and well-being Carer feedback – key themes … Jane @SocialEnt_UK @IVAR_UK #BHPselfcare

Staff & Carers working together to have a different conversation… What are the realities, the benefits and the challenges around Think Carer? Hearing all perspectives, both carers and staff and look at working in new ways….. Brainstorm ideas Staff & Carers working together to have a different conversation… Carol to update on the ‘confidentiality’ challenge that cam up at a recent WAC event and what the possible solutions might be Small mixed discussion groups – Carers/staff/orgs Benefits and challenges – for carers and staff – suggestions big or small – actual things – what could you do everyday/everyone of you that would be more carer friendly? Picture? Get to a place by halfway through – share with another group and become a supergroup @SocialEnt_UK @IVAR_UK #BHPselfcare @SocialEnt_UK @IVAR_UK #BHPselfcare

Staff & Carers working together to have different conversation… Work with carers to pin down the ‘must knows & dos ’ from their point of view for people working in the NHS & Social Care Staff & Carers working together to have different conversation… HCS to share charter Small discussion groups – mix up Charter style templates If you are inducting someone new - staff member who is completely new to the NHS Think Carer @SocialEnt_UK @IVAR_UK #BHPselfcare @SocialEnt_UK @IVAR_UK #BHPselfcare

BHP Programme Update ‘Keeping well in communities’ - Exploring ways to utilise social prescribing and asset based approaches. ‘What makes us feel good – our health in our hands’ - Exploring how volunteer/community-led groups demonstrate benefit, measure impact and communicate value. ‘Building & Connecting Communities’ - Partnership improvement, scaling up learning/new ways of working. ‘Think Carer’ - Training and workforce standards for both Carers and practitioners across the STP area ‘Good life in old age’ – Exploring approaches with VCSE & citizens to co-design pilots on social prescribing, self-care, long-term conditions and mental health to support health and wellbeing in old age. ‘Social Prescribing and Care Closer to Home’ - Using emerging Care and Health Integrated Networks (CHINs) framework, and existing social prescribing initiatives, to ‘reimagine’ the role of all players in self-care at a system-wide level. For each area talk through focus, achievements so far, aims NE: Paper to the STP Prevention Board with recommendations, Durham social prescribing network, workforce HCV: developing a new collaborative approach to prevention. Research with local orgs to look at demonstrating benefit, measuring impact, communicating value (Men in Sheds) and then sharing this learning. Borough of Rochdale: building partnerships, linking up what’s already going on locally, engaging residents in self-care H&W: scrutiny group holds STP Board to account and bring the voice of carers into commissioning. Training for carers and workforce. NCL: Using the emerging Care and Health Integrated Networks (CHINs) framework, and existing social prescribing initiatives across North London, to ‘reimagine’ the role of all players (VCSE, Commissioners, residents, service users, Public Health) in self-care at a system-wide level. Mid and South Essex: ‘Breathing well – pathways for respiratory health’, Mid and South Essex: Self-care in the respiratory care pathway, working with carers, people living with respiratory problems. ‘Pathway to engagement & co-production – mental health crisis care’, Looking at ‘peer support’ to promote whole system change, community development, social prescribing, co design, prevention, digital solutions and workforce support and development.

Between now and end March we need to… 6th March? Speakers? Conference idea? @SocialEnt_UK @IVAR_UK #BHPselfcare

Thank you.