Session #407 - Raising the Bar for Law Firms: How to Move Outside Counsel Into Integrating and Delivering Managed Services

Changing the Pricing Game Hourly Rates Traditional law firm business model Time worked = timed billed Best bet is discount based on spend Alternative Fee Arrangements Flat fee based on aggregating hourly rates Risk of workload fluctuation Offers predictability Transaction or Outcome Based Letting go of control Works best for familiar/repeatable work Requires operational rigor and experience

Shifting Responsibilities and Changing the Delivery Model

What’s the goal? Deeper engagement? Better pricing? More expert advice? Full integration? Other?

Different perspectives Carla Goldstein, Associate General Counsel & Director of Strategic Initiatives, BMO Financial Group Adriana Mitchell, Senior Corporate Counsel, Jack Cooper Holdings Corp Craig A. Levine, Executive Vice-President, General Counsel & Secretary, WASH Multifamily Laundry Systems Trisha Kozu, Sr. Attorney, Microsoft Corporation