Flexible Services iNotice Board Sunday, February 21, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Sunday, February 21, 2016 Actual Trips: 233 Actual Passengers Transported: 273 Overall On Time Performance: 98.3% Scheduled: 51.9% Appointment Time: 100% Productivity: 1.55 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Sunday, February 21, 2016 Actual Trips: 113 (32%) Actual Passenger Transported: 116 Overall On Time Performance: 95.8% Scheduled: 96.5% Appointment Time: 85.7% Productivity: 8.35 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Sunday, February 21, 2016 Total Trips: 346 Trip Per Hour: 3.8 Actual Passengers Transported: 389 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Sunday, February 21, 2016 STAR Transported: 162 - Ambulatory 111 -Wheelchair / Scooter, Etc. Advantage Transported: 116 - Ambulatory 0 - Wheelchair / Scooter, Etc. Total : 278 - Ambulatory 111 - Wheelchair / Scooter, Etc. Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6