Net Report E-mail Statistics Dashboard Summary Second Quarter 2006

2. Hourly/Daily E-mail Traffic Agenda 1. Front Page Overview 2. Hourly/Daily E-mail Traffic 3. Top Internal/External Recipient of Inbound/Outbound E-mails 4. Top Internal Sender of Outbound/Internal E-mails 5. Top External Sender/Recipient Company 6. Top External Sender/Recipient of Inbound/Outbound E-mails 7. Top E-mail Delivery Errors December 15, 2019

1. Front Page Overview – Interactive Navigation December 15, 2019

Front Cover – Interactive Features Bookmarks Dashboard Home Link via the E-mail Icon Previous and Next Arrows Date and Time Dashboard was Generated Net Report Web Site and Page Numbers Key Points: Hyperlinks: Each Table, Graph, Diagram and label has buttons or text in blue which are hyperlinked to the relevant point in the Dashboard Report (“Dashboard”). Simply click the hyperlink or button you are interested in to go to the detailed breakdown in the Dashboard. Dashboard Home Link via the Firewall Icon: click the E-mail icon in the top right corner on any page to return to the Dashboard home page. Previous and Next Arrows: easily navigate between Dashboards from month-to-month or day-to-day (i.e. with Daily or Monthly Dashboards). Date and Time Dashboard was Generated: When the Parameter is IGNORE this means that no information has been submitted or that no information is available. Bookmarks: easily view the Table of Contents for the Dashboard, easily navigate through the Dashboard at any Time via the Bookmarks tree structure in the left pane of the Dashboard. December 15, 2019

Front Cover – Bookmarks Bookmarks: Your Table of Contents Importance: view the Bookmarks tab in the left pane of your *.pdf Dashboard to use the Table of Contents. Tree Structure: click the plus sign adjacent to the Report title you are interested in to expand the branches and access the Report. Easy Navigation: click the Report title you want to go directly to the page in the Dashboard. Customized Parameters: you specify the Parameters you want in the Net Report Web Portal. For example, the Top n … you select whether you want the top 5, 10, 60, 100 and so on. Note: this Presentation follows the tree structure in the Bookmarks tab to your left. December 15, 2019

Front Cover – Navigating Each Section Subsection 6: E-mail – Address Statistics Subsection 1: E-mail Traffic – Hourly/Daily Activity Subsection 5: Zone Topology Diagram Subsection 2: E-mail Traffic Messaging Flows Subsection 4: E-mail – Most Active Users Subsection 3: E-mail - Other Click for the Details You Need! Key Points: Hyperlinks: easy navigation as each Table, Graph, Diagram and label is hyperlinked to the relevant point in the Dashboard. Click the blue text in the Table, Graph or part of the Diagram you are interested in to go to the detailed breakdown in the Dashboard. Dynamic & Interactive: each Dashboard is dynamic and interactive, meaning you can generate a Dashboard anywhere, anytime and for example, e-mail it as an attachment to the parties concerned (Upper Management / IT…). Aggregated Data: increases your statistics’ visibility and narrows the focus to the key details you need, saving you from wading through reams of raw data. Operating Environment: Windows 2000 and greater, and SQL Server 2000 and greater. December 15, 2019

Front Cover – Interactive Topology Diagram Subsection 5: Zone Topology Diagram Importance: this diagram shows the general zones and e-mail traffic flows between zones and through your MTA (Mail Transfer Agent) for an overall picture of your MTA’s position between the Exterior and the interior (i.e. Internal = DMZ and LAN). Note: you must carefully define the various zones. You define the External zone, for example (i.e. normally people and IP Addresses outside your company). However, you can define an Internal zone as an External zone if you wish. Definitions: Internal: DMZ and LAN, you fix this zone’s definition. External: outside your company, (that is, not Internal-DMZ and LAN). You define External. Inbound: from External  Internal (DMZ +/ LAN) Outbound: from Internal (DMA +/ LAN)  External Internal = DMZ + LAN DMZ LAN MTA External = As You Define (i.e. Everything except hosts defined as DMZ or LAN) December 15, 2019

Front Cover – Detailed Right Side Navigation Subsection 1: E-mail Traffic – Hourly Daily Activity Importance: this graph shows the number of outbound, inbound and internal e-mails your Mail Server Treated Hyperlinks: click on the day (for a monthly Report) or the hour (for a daily report) to go directly to the relevant graph with the details. Click the Graph for the Detail You Need! Subsection 2: E-mail Traffic – Messaging flows Definitions: Inbound: External  Internal (DMZ + LAN). Outbound: Internal (DMZ + LAN)  External. Internal: Internal (e.g. LAN)  Internal (e.g. DMZ). Importance: this table shows the number of different e-mails and the size of inbound, internal and outbound traffic flows. Hyperlinks: click the blue text to go to the detailed data. Click the Cell for the Detail You Need! Subsection 3: E-mail Other Importance: this graph shows : - the external Company sending the most inbound e-mails to internal recipients; - the external company receiving the most outbound e-mails emitted by internal senders; - the total number of e-mails which were encrypted. Click the Cell for the Detail You Need! December 15, 2019

Front Cover – Detailed Left Side Navigation Subsection 6: E-mail Address Statistics Importance: this table shows the: Number of distinct internal/external recipient addresses and the number of distinct internal/external sender addresses. Subsection 5: Zone Topology Diagram Importance: this diagram shows the general zones and e-mail traffic flow between zones and through your MTA to give you an overall picture of the number of e-mails sent and the specific number received between the exterior (External) and the interior (Internal i.e. DMZ and LAN). Please see the General Topology Slide. Subsection 4: E-mail – Most Active Users Importance: most active Internal User (e.g. LAN User) and External User with the E-mail Address and number of e-mails. Hyperlinks: click the blue text to go directly to the details Click the Cells for the Detail You Need! December 15, 2019

Dashboard Icons Internal E-mail Address Internal Messaging Flow Outbound Messaging Flow Inbound Messaging Flow E-mail Traffic – Daily/Hourly Activity E-mail Statistics E-mail User E-mail Traffic: Messaging Flows Encrypted E-mails E-mail Delivery Error Successful E-mail Delivery Total E-mail Delivery Figures Go to Data Go to Graph December 15, 2019

Glossary (1) Net Report E-mail Dashboard Terms and Definitions Active User: an IP Address (Person) who frequently emits many e-mail messages. Delivered E-mail: the number of e-mails sent minus the number of bounces and filtered messages. Encryption: a process of scrambling communications so that they cannot be intercepted. E-mail: (Electronic Mail) Messages sent and received by a computer network. E-mail Address: an Internet address that comprises a user name and a host, separated by an @ (at) sign. For example, username@domain.com. E-mail Domain: the portion of the e-mail address to the right of the @ sign. E-mail Prefix: the portion of the e-mail address to the left of the @ sign. External: you define this sender/recipient type. Normally this implies people and IP Addresses outside your company. From: the ‘from’ contained in the header. See Header below. Header: routing and program data at the start of an e-mail message, including the sender's name and e-mail address, originating email server IP address, recipient IP address and any transfers in the process. Inbound: e-mails emitted to the Server(s) by External Senders (IP Addresses (people) outside your company, i.e. external). Internal: e-mails emitted to internal Employees (Internal IP Addresses) to the Server by Internal Senders (IP Addresses (people) inside your company, i.e. internal). IP Addresses inside your company. For example, the devices in the DMZ and LAN are Internal. December 15, 2019

Glossary (2) Net Report E-mail Dashboard Terms and Definitions IP Address: Internet Protocol address. The numeric identification number that refers to a specific machine on the Internet. KB (Kilobyte): commonly used measure of digital information, e-mail, and file size. 1 KB = 1000 bytes. Not to be confused with Kbps or Kilobits (1 byte=8 bits). LAN (local Area Network): term used to describe a small network linking a limited number of computers. Message flows: a message flow is the sending of an e-mail message from one object to another. MTA: Mail Transfer Agent. A computer that forwards e-mail from senders to recipients (or to relay sites) and stores incoming e-mail. Outbound: e-mails emitted to external Server(s) by Internal Senders (IP Addresses (people) inside your company, i.e. internal). Recipient: an IP Address (Person) specified by an e-mail emitted by another IP Address. Sender: an IP Address (Person) at the origin of an emitted e-mail. Sent E-mail: number of e-mail names transmitted in a single broadcast. Does not reflect how many were delivered or viewed by recipients. Server: a program or computer system that stores and distributes e-mail from one mailbox to another, or relays e-mail from one server to another in a network. Undelivered E-mail: if for some reason the e-mail sent cannot be delivered to the address specified, it will be ’bounced’ or returned to sender. December 15, 2019

2. Hourly/Daily E-mail Traffic December 15, 2019

Hourly/Daily E-mail Traffic - Graph and Table Importance: this Graph shows the number of Inbound, Outbound and Internal e-mails your MTA treated, with the number of e-mails (by day of the month for Monthly E-mail Dashboards/by hour of the day for Daily E-mail Dashboards) Source Hyperlink: page 1 Subsection 1 hyperlinks lead to this graph on page 2. Hyperlink: click the Go to Data icon to go to the detailed data feeding this graph. Hourly/Daily E-mail Traffic - Data Importance:. this Graph shows the number of Inbound, Outbound and Internal e-mails your MTA treated, with the number of e-mails (by day of the month for Monthly E-mail Dashboards/by hour of the day for Daily E-mail Dashboards). Source Hyperlink: page 1 Subsection 1 hyperlinks lead to this table on page 2. Hyperlink: click the Go to Graph icon to go to the graph fed by this data. December 15, 2019

3. Top Internal Recipients of Inbound /Internal E-mails December 15, 2019

Top n Internal Recipients of Inbound E-mails Top N Employees who Received the Most E-mails from External Senders Sorted by the Number of E-mails Importance: this table shows the number of Inbound e-mails your MTA treated, sorted by the number of e-mails, with the total KB. Definitions: employees (Internal Recipient): an internal IP Address (Person) specified by an e-mail emitted by an external IP Address. Note: where n is the number you specify in the parameters in the Net Report Web Portal. December 15, 2019

Top n Internal Recipients of Internal E-mails Top N Employees who Received the Most E-mails from Internal Senders Sorted by the Number of E-mails Importance: this table shows the number of Internal e-mails your MTA treated, sorted by the number of e-mails, with the total KB. Definitions: employees (Internal Recipient): an internal IP Address (Person) specified by an e-mail emitted by an Internal IP Address. Note: where n is the number you specify in the parameters in the Net Report Web Portal. December 15, 2019

4. Top Internal Sender of Outbound /Internal E-mails December 15, 2019

Top n Internal Senders of Outbound E-mails Top N Employees from whom External Recipients have Received the Most E-mails Sorted by the Number of E-mails Importance: this table shows the number of Outbound e-mails your MTA treated, sorted by the number of e-mails, with the total KB. Definitions: employees (Internal Sender): an internal IP Address (Person) emitting an e-mail to an external IP Address. December 15, 2019

Top n Internal Senders of Internal E-mails Top N Employees from whom External Recipients have Received the Most E-mails Sorted by the Number of E-mails Importance: this table shows the number of Internal e-mails your MTA treated, sorted by the number of e-mails, with the total KB. Definitions: employees (Internal Sender): an internal IP Address (Person) emitting an e-mail to an internal IP Address. December 15, 2019

6. Top External Sender/Recipient Company December 15, 2019

Top n External Sender Companies Top N External Companies Sending the Most E-mails to Internal Recipients Sorted by the Number of E-mails Importance: this table shows the External Company (Sender) emitting the most Inbound e-mails, sorted by the number of e-mails, with the total KB. Definitions: External Company (Sender): an external domain (company) emitting an e-mail to an internal IP Address. Hyperlinks: click the blue text to go directly to the details December 15, 2019

Top n External Recipient Company Top N External Companies Receiving the Most E-mails from Internal Senders Sorted by the Number of E-mails Importance: this table shows the External Company (Sender) receiving the most Outbound e-mails emitted by Internal Senders (IP Addresses), sorted by the number of e-mails, with the total KB. Definitions: External Recipient: an external IP Address (person) receiving an e-mail emitted by an internal IP Address. Hyperlinks: click the blue text to go directly to the details December 15, 2019

6. Top External Sender/Recipient of Inbound/Outbound E-mails December 15, 2019

Top n External Senders of Inbound E-Mails Top N External Senders Sending the Most E-mails to Internal Recipients Sorted by the Number of E-mails Importance: this table shows the External Sender (e-mail address) emitting the most Inbound e-mails, sorted by the number of e-mails, with the total KB. Definitions: External Sender: an external e-mail address (IP Address) emitting an e-mail to an internal IP Address. December 15, 2019

Top n External Recipients of Outbound E-mails Top N External Recipients Receiving the Most E-mails from Internal Senders Sorted by the Number of E-mails Importance: this table shows the External Recipient (External IP Address) receiving the most Outbound e-mails emitted by Internal Senders (IP Addresses), sorted by the number of e-mails, with the total KB. Definitions: External Recipient: an external IP Address (person) receiving an e-mail emitted by an internal IP Address. December 15, 2019

5. Top E-mail Delivery Errors December 15, 2019

Top E-mail Delivery Errors Top N E-mail Delivery Errors Sorted by the Number of E-mails Importance: this table shows the number of E-mail delivery errors, along with their type. Note: this table also shows the figures for the total for all the E-mail delivery errors, the total for all the successful e-mail deliveries and all E-mail deliveries (both erroneous and successful). December 15, 2019

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