MVD System Modernization Certification Change Request October 28, 2015 Presenters: William Duran, MVD Director Jim Wastvedt, TRD CIO Jan Christine, Tapestry ITPM

Agenda Project Purpose Business Objectives Technical Objectives Budget Schedule Scope Incorporating Lessons Learned Questions

Purpose Replace the existing, fragile MVD system for Driver and Vehicle transactions, while meeting all 752 of the requirements of RFP #30-333-12-12463, as modified and accepted by the Weekly Executive Meeting.

Appropriation History Appropriation History (Include all Funding sources, e.g. Federal, State, County, Municipal laws or grants) Year Amount Funding Source 2010   2012 2014 $8,300,000 Laws of 2010 Special Session, Chapter. 6, Sec. 7, Item 3, reverts 6/30/12 Laws of 2012 Chapter 19, Section 7(3), extended through fiscal year 2014 Laws of 2014, Chapter 63, Section 7 extended through fiscal year 2015 2009 2013 $7,209,166 Laws of 2009, Chapter 124, Sec. 7, Item 3, reverts 6/30/11 Laws of 2013, Chapter 227, Section 7(3), extended through fiscal year 2015 *** $12,897,100 Laws of 2013, Chapter 227, Section 7(3), extended through fiscal year 2015 $75,583.00 2009 CDL Grant                 CD093510000000 CFDA #20.232 Expires 8/31/2014 $165,942.79 2010 CDL Grant                 CD103510000000 Expires 9/30/2014 2015 $ 8,861,500 Laws 2015, Chapter 101, Section 7(3) $3,690,000 of the other state funds appropriation is from cash balances (non-reverting data sales). $5,171,500 from General Fund. TOTAL $37,509,292

Current Status Driver Services delivered on-time May 26, 2015; and on- budget. 2 ½ weeks after implementation MVD office wait times returned to pre-rollout averages, with some offices showing further reduction. Definition Task for Release #2, Vehicle Services started July 1, 2015 and is anticipated to end, as per the schedule, October 7, 2015. Base Configuration, for Release #2 Vehicle Services, has started. This task is also anticipated to end, as per the schedule, October 7, 2015.

‘Softer’ side of the Project Lessons Learned have been completed for Rollout #1. The responses and actions from the Tapestry leadership team are under review and will be distributed shortly. WEM process is in place and resulting in effective and efficient decision making. Core OCM team has been re-configured slightly. The first meeting will be October, 2015. Stakeholder Analysis (SA) has been performed for Vehicle Services. The OCM team is in the process of translating the SA to actions for the Communications and Training Plans. Two iterations of the Release 2 Risk Register have been reviewed and completed. Impact Analysis matrix has been started for Vehicle Services Release. The team has learned from the previous release and was able to streamline and simplify the format. Slight difficulties encountered with late-Release-1 changes to the Fast FCR tool for scope and Quality tracking, have been addressed with the latest core release.

Budget – Implementation Phase   FY15 & Prev Actual FY16 Bud FY17 Planned Total Personal Services & Employee Benefits $3,527.0 $3,135.9 $1,874.3 $8,537.2 Professional Services $13,622.4 $5,318.2 $7,543.9 $26,484.5 Travel/Lodging/Rent $506.1 $503.0 $280.0 $1,289.1 IT Maintenance $310.4 $550.0 $200.0 $1,060.4 IT Supplies/Inv Exempt $174.8 $135.0 $0.00 $309.8 IT Equip, HW & SW $782.1 $1,019.9 $1,8802.0 Other Financing Uses $0.0 $18,922.8 $9,642.1 $10,918.1 $39,483.0 Includes: Additional eight (8) months total in implementation time from pre-contract Delivery dates. Additional MVD and ITD resources for the additional project schedule to September 5, 2016. Level 3 support from COTS vendor through FY17 Increased # of workforce shift personnel for both ITD and MVD. NOT INCLUDED: Total budget four years beyond implementation,

Schedule

Accomplished to date Fast DS (Driver Services) delivered May 26, 2015. Field Offices returned to pre- implementation wait times, and better, within 2 ½ weeks of implementation. Vehicle Services (VS) Definition Task started 07/01/2015. This task will complete October 7, 2015.* Vehicle Services (VS) Base Configuration started 07/15/2015. This task will complete October 7, 2015.* Vehicle Services (VS) Risk Management Plan updated. Vehicle Services (VS) Stakeholder Analysis completed. First large, VS Demo planned September 22, 2015 for the MVD Mangers’ Conference. *Definition consists of reviewing the RFP Requirements, deciding how the requirements Will be met by the Tapestry system, and how the New Mexico MVD business rules will be incorporated into the COTS package. Base Configuration consists of configuring the Base Fast DS-VS product to decisions made during Definition.

Questions