TOURISM FLANDERS Heading for an accessible destination Peter De Wilde.

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Presentation transcript:

TOURISM FLANDERS Heading for an accessible destination Peter De Wilde

Tourism Flanders: mission Participation: Tourism for All Investment Professionalisation Promotion

YesterdayTodayTomorrow Improved infrastructure Training and awareness raising Reliable information Accessible travel action plan

YesterdayTodayTomorrow Travellers with a disability or impairment should have access to the same regular tourist circuit and find accessibility information through regular channels. Inclusive and Integrated approach

5 Grants Technical support Infrastructure and events Prior opinion, supervision, final check Design for all YesterdayTodayTomorrow

Accessible mentality Customer-friendly reception Awareness raising and training YesterdayTodayTomorrow (Tour) guides

Accessible Travel Info Point: tailored information Database Label Information YesterdayTodayTomorrow

Tailored information Where can I find a beach wheelchair? Do the museums in Brussels provide guided tours for deaf visitors? Im looking for an adapted rental car Can I rent a mobility scooter in Ghent? How about travelling by train? Is every station accessible? I want to take a guided tour of the former (World War I) battlefields. Do you know an organisation that makes this wheelchair accessible? Will my assistance dog be accepted in Belgian restaurants ? Which B&Bs in the province of Limburg are suitable for guests with a dust allergy? I have a learning disability. Which travel organisations offer trips that I can join? YesterdayTodayTomorrow

Local screening by specially trained accessibility agent Database YesterdayTodayTomorrow

Comfortable, independentBasic accessibilityChecked (no label) Accessible Tourism Label of Flanders Launched in 2008 YesterdayTodayTomorrow

YesterdayTodayTomorrow

Holiday value chain Heading for an accessible destination Information and reception Public areaTransport LeisureAccommodation YesterdayTodayTomorrow PILOT PROJECT

Reputation of an accessible destination Ultimate goal

Accessible Travel Info Point Grasmarkt Brussels - Belgium Tel Fax: