Where innovation starts Information Systems IM and OML Master Thesis Projects Monday 19 November. PAV.B1 Pieter Van Gorp W.F. Rietveld

08/11/2012 news: “Team Obama won veldslag dankzij spitstechnologie” “Vrienden en buren zijn véél efficiënter om potentiële kiezers te overtuigen dan televisie-advertenties” "Dagelijks krijgen de vrijwilligers discussiepunten mee waarmee ze een bepaald soort kiezers moeten aanspreken.” “De precieze computerformules … best bewaarde geheim van Obama's campagne. ‘Ze zijn onze nucleaire codes’” [campagnewoordvoerder]

The Information Systems Group, challenges Up-to-date, complete and accurate information has become a necessity to survive in an increasingly competitive world. Challenges like: mass customization of products and services end-to-end process control dynamic cooperation networks

Mission: Teach & Improve Business Process Engineering To research and teach: design, use, and analysis... of advanced information systems... for operational business processes relation KPI <> process <> information systems IT-driven business redesigns business-driven IT redesigns relation KPI <> process <> information systems IT-driven business redesigns business-driven IT redesigns

People Annemarie van der AaGiovanni AcamporaMarco ComuzziRemco Dijkman Rik EshuisPieter Van GorpPaul GrefenOktay Türetken Arthur ter HofstedeUzay KaymakRob KustersXudong Lu Jos TrienekensAda Rijnberg-WielaardIrene VanderfeestenTon Weijters

IS MSc Courses 1BM051BM05 Business Process Management (BPM) 1BM101BM10 E-Business Architectures and Systems (EBAS) 1BM161BM16 Executable Models (of Operational Processes) 1BM201BM20 Software Requirements Management (SRM) 1BM401BM40 ICT-Architectures (ICTA) 1BM461BM46 Data Mining and Process Mining 1BM551BM55 Enterprise Information Systems 1BM611BM61 Product Lifecycle Management 1BM651BM65 IT-Governance 1BM701BM70 Healthcare Business Networks

Requirements: 2 IS courses, and… VakcodeVaknaamIMOMLOML-HC 1BM05BPMe(req)e 1BM10EBASeee 1BM16EMOP(adv)e 1BM20SRMe(adv)e 1BM41BISA (ICTA)e(req)e 1BM46DPMee(adv) 1BM55EIS(adv)ee 1BM61PLM(adv)ee 1BM65ITGove(adv)e 1BM70HCBNeecomp

IS RESEARCH CLUSTERS Choosing courses, finding a mentor

TU/e Strategic Research Areas Smart Mobility Smart Mobility Health Energy TU/e implicitly implicitly explicitly explicitly not not

4 (+1) research clusters in IS group Smart Mobility Smart Mobility Health Care Business Process Intelligence Business Process Management Business Process Engineering Business Process Engineering Ground Floor: Basic Research Control: Rigor Cycle Ground Floor: Basic Research Control: Rigor Cycle First Floor: Applied Research Control: Relevance Cycle First Floor: Applied Research Control: Relevance Cycle Attic: Research Strategy Driver: Positioning Attic: Research Strategy Driver: Positioning

Four research clusters for Master Projects => Mentors Ground Floor: Basic Research Control: Rigor Cycle Ground Floor: Basic Research Control: Rigor Cycle First Floor: Applied Research Control: Relevance Cycle First Floor: Applied Research Control: Relevance Cycle Attic: Research Strategy Driver: Positioning Attic: Research Strategy Driver: Positioning

Research cluster Smart Mobility People: Jos Trienekens, Paul Grefen, Rik Eshuis (cluster leader), Rob Kusters, Remco Dijkman, Ton Weijters Logistics: ERP support, Status monitoring, … Dominant research topics Cooperations: ATOS, TomTom, Vanderlande, ITgov (1BM65), PLM (1BM61) ITgov (1BM65), PLM (1BM61)

Service Platform for Green European Transport real-time control aggregate real-time data real-time planning

Research cluster Healthcare People: Gianni Acampora, Irene Vanderfeesten, Marco Comuzzi, Pieter Van Gorp (cluster leader), Uzay Kaymak safety, effectiveness, and efficiency of operational medical processes within and across institutes Dominant research topics Cooperations: Catharina hospital, Bronovo hospital, Academic Medical Center Amsterdam, GZA, LIBRA, HSK, Salusion, Tragpi, Philips, NICTIZ, … EMOP (1BM16), HCBN (1BM70) EMOP (1BM16), HCBN (1BM70)

Research cluster Business Process Management (& Mining) People: Arthur ter Hofstede, Irene Vanderfeesten (cluster leader), Jos Trienekens, Marco Comuzzi, Oktay Turetken, Paul Grefen, Remco Dijkman, Rik Eshuis, Pieter Van Gorp process modeling, workflow management, BPR heuristics, reference models languages (BPMN, …) SLAs, Cloud Computing Dominant research topics Cooperations: Pallas Athena, Mendix, Magnaview, FlexSim, Fluxicon, Deloitte, Logica, Rabobank, ING Investment,... EMOP (1BM16), BPM (1BM05) EMOP (1BM16), BPM (1BM05)

Recent BPM Theses Clearing the Sky in Cloud Computing: a Framework for SLA Elements in the Cloud (G.A.H. Jacobs) Semi- automatic merging of two reference model versions : the BP3M approach (E. Dudok)

Student Testimonial

Research cluster Business Process Intelligence People: Gianni Acampora, Uzay Kaymak, Ton Weijters Predictive Modeling, Data Mining, Process Mining Dominant research topics Cooperations: Rotterdam Harbor, various hospitals, various universities, DPM (1BM46)

BPI versus BPM

COLLABORATIVE, ACADEMIC & PROFESSIONAL Atmosphere

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IS-HEART: expert guidance for literature study Next session: December 7th, 2012

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Collaborative & Professional:

International Leadership Eshuis, H. & Van Gorp, P.M.E. (2012). Synthesizing object life cycles from business process models. In Atzeni, P., Cheung, D.W. & Ram, S. (Eds.), Conceptual Modeling - Proceedings of the 31st International Conference ER 2012, October , Florence, Italy, (pp ). Springer.

Where innovation starts Information Systems Master Thesis Project Pieter Dat W.F. Rietveld

Student presentation: Introduction -In 2010: -Final Bachelor project Information Systems -Bachelor Industrial Engineering and Management Sciences for Healthcare -Currently: -Master program Operations, Management & Logistics for Healthcare -Master thesis project Maastricht University Medical Center (MUMC+)

Student presentation: Clusters -Combination of Healthcare and Business Process Management cluster -Why these clusters? -Healthcare domain: cure more people, be more flexible, safe and high quality care, less resources, competitive environment -Improve safety, efficiency and effectiveness of business processes in healthcare (healthcare and process-oriented view)

Student presentation: Courses and Information Systems Group -Completed courses: Business Process Management, Executable Models of Logistic Processes, Healthcare Business Networks, Data Mining & Process Mining, Software Requirements Engineering -Information Systems Group: expertise in different research clusters, stimulating support, well accessible, open-minded, collaboration with industries

Student presentation: Master thesis project Master thesis project (MUMC+): -Project performed in hospital of academic hospital Maastricht: -Improve the efficiency and effectiveness of endoscopic processes and medication preparation process. -Real-life case studies as basis for scientific research -

Student presentation: Master thesis project Master thesis project (MUMC+): -The applicability of general-purpose (CPN-tools) and application-oriented simulation software (Flexsim Healthcare) -Main results: Evaluation framework designed and applied to case studies. Patient processes: high score application-oriented software. Supporting process: no obvious difference between software.

The Information Systems Group, Invitation >> Choose cluster => Mentor >> Indicate preference >> Appointments with mentors can and will be made easily Some concrete examples: Pieter Van Gorp