Happy at work
What is happiness at work? Why should I care?
Alfred Josefsen It's all about people
Happiness at work is IMPORTANT and SIMPLE
This guy?Or this guy? Karl MarxLenin
Soichoro Honda Founder of Honda
Happiness at work is: A feeling of happiness derived from work.
Not job satisfaction or employee satisfaction = booooooring
Happiness at work is NOT: Just fun and games Eternal Being ecstatic
Happiness at work IS: Different for everyone Contagious A choice
Makes you happy: Nice colleagues and boss Reasonable working hours Making a difference
Does NOT make you happy: High salary Titles and promotions Large office and other power symbols
Why does happiness at work matter? For people... For businesses...
Importance of work Time Identity Success
Businesses want: innovation, trust, productivity, drive, quality, customer service, rapid change, creativity, initiative, motivation, energy, determination, communication cost effectiveness, clear thinking, good sales, strategies, courage, customer relations, good leadership, low costs, new ideas, conflict resolution, good dialogue, good work relations, good supplier relations, sense of humour, willingness to go that extra mile, ideas, and much, much, much, much, much, much, much, much more
Who will deliver?
absenteeism, low sales, bad customer service, low quality, conflict, inefficient communication, high employee turnover, increased training costs, low motivation, stress, no creativity, complaining, low productivity, burnout, low repeat business, bad word of mouth, Unhappy companies burn money
Profits or happiness? FALSE QUESTION
Happiness at work Profits Profits AND happiness
The happy companies will beat the unhappy ones