Department of Consumer & Regulatory Affairs G O V E R N M E N T O F T H E D I S T R I C T O F C O L U M B I A Department of Consumer & Regulatory Affairs NICHOLAS A. MAJETT, DIRECTOR Washington, DC Economic Partnership Doing Business 2.0 Navigating the Regulatory Process December 12, 2012 Venable LLP 575 7th street, NW

Working Smarter, Working Faster, for DC Businesses. COME MEET THE NEW DCRA. DCRA is committed to providing you and your business with the services it needs to help keep the District of Columbia’s economic engine churning. On June 6, 2012, DCRA celebrated the first anniversary of the Small Business Resource Center which brings together government agencies, non-profits and the private sector to offer one-on-one business counseling and workshops specifically designed to assist small businesses and entrepreneurs with navigating the District’s regulatory environment. Working Smarter, Working Faster, for DC Businesses. Vincent C. Gray, Mayor Nicholas A. Majett, Director

DCRA Offices 1100 Fourth St., S.W Washington, D.C. 20024

MISSION The mission of the Department of Consumer and Regulatory Affairs (DCRA) is to protect the health, safety, economic interests, and quality of life of residents, businesses, and visitors in the District of Columbia by issuing licenses and permits, conducting inspections, enforcing building, housing, and safety codes, regulating land use and development, and providing consumer education and advocacy services.

BUSINESS LICENSING OVERVIEW

BUSINESS LICENSING DIVISON MISSION The Business Licensing Division (BLD) is responsible for the process, issuance and renewal of business licenses for citizens and entities seeking to conduct business in the District of Columbia.

BPLA is the licensing and business compliance body of the Department of Consumer and Regulatory Affairs (DCRA). There are six (6) divisions and/or programs within the administration: Business Licensing Division (BLD) Corporations Division (CORPD) Occupational and Professional Licensing Division (OPLD) Regulatory Investigations Section (RID) Special Events and Vending (SE&V) Weights and Measures Division (WMD) In addition BPLA began offering services to our customers via our Small Business Resource Center (SBRC)

BUSINESS LICENSING OVERVIEW NUMBER OF LICENSE CATEGORIES Issue licenses in 165 categories Top 5 licensing categories One Family Rental Home Improvement Contractors Home Improvement Salesman Restaurants General Business

BUSINESS LICENSING OVERVIEW BASIC LICENSING REQUIREMENTS Before an application for a business license can be received, there are some basic requirements: Step 1: Corporate Registration (if operating as a Corporate entity i.e. corps., LLCs or Partnerships) Step 2: Registration with the DC Office of Tax and Revenue (FR 500 Notice of Business Tax Registration or the FR 164 for Non-profit Organizations) Step 3: Certificate of Occupancy (if operating out of an office location in the District) or Home Occupation Permit (if conducting business out of the home) Step 4: Clean hands certification Step 5: BBL application

BUSINESS LICENSING OVERVIEW ADDITIONAL REQUIREMENTS FOR SPECIFIC LICENSING CATEGORIES Certain licensing categories require additional information to include: Bond Insurance Criminal History Check Other District Agency Signatory Approval (i.e. Department of Health)

BUSINESS LICENSING OVERVIEW NUMBER OF LICENSE CATEGORIES New Business Licenses: - Approximately 10,870 processed Renewals (including online renewals): - Approximately 16,882 processed Total Active Licenses: - Approximately 53,515

BUSINESS LICENSING DIVISION STATISTICS Number of Active Business Licenses: - Approximately 53,515 registered Number of Phone Calls: -  Approximately 200 per day Walk-In Customers: - Approximately 150 per day Online Renewals/Revenue -Approximately 2,839 transactions (FY2012) -Approximately $ 1,129,747 Total Revenue: - Approximately $7 million in FY 2010 Approximately $8 million in FY 2011 - Approximately $12 million in FY 2012

CORPORATIONS OVERVIEW

CORPORATIONS DIVISION OVERVIEW The Corporations Division is responsible for the examination, custody and maintenance of the legal documents filed by corporations, partnerships, limited liability companies, cooperative associations, business trusts and trade names. The Superintendent of Corporations also serves as the Mayor’s Agent for service of Process for businesses that are defunct, or fail to maintain an agent in the District or are operating in the District without proper registration.

CORPORATIONS DIVISION PRIMARY PROGRAM OPERATIONS The Corporations Division registers and provides file maintenance services for the following: CORPORATIONS: - Business & Professional Corporations - Non- Profit Corporations PARTNERSHIPS: - General Partnerships - Limited Partnerships - Limited Liability Partnerships LIMITED LIABILITY COMPANIES BUSINESS TRUSTS COOPERATIVE ASSOCIATIONS TRADE NAMES

CORPORATIONS DIVISION STATISTICS YTD (9/25/12) Number of Entities of Record: - Approximately 323,734 registered Number of Phone Calls: -  Approximately 150 per day Walk-In Customers: - Approximately 90 per day Online Filings Transactions/Revenue- Since 6/13/2011 -Approximately 35,849 transactions -Approximately $ 6,616,429 million Total Corporate Transactions: - Approximately 85,000 in FY 2012 Total Revenue: - Approximately $13.2 million

CORPORATIONS DIVISION STATISTICS BY YEAR New Businesses: - Approximately 11,000 registered annually Certified Documentation/Status Certificates: -  Approximately 17,500 issued annually Miscellaneous/Amendments (other corporate filings): - Approximately 11,000 processed annually Reports: - Approximately 56,000 processed annually Total Transactions: - Approximately 85,000 processed annually Active Corporate Entities: - Approximately 75,000

SMALL BUSINESS RESOURCE CENTER OVERVIEW

SMALL BUSINESS RESOURCE CENTER OVERVIEW The Small Business Resource Center (SBRC) provides workshops and one-on-one technical assistance to customers seeking assistance with navigating the District’s regulatory environment.

SMALL BUSINESS RESOURCE CENTER SERVICES Types of Services Offered to Customers in the SBRC: Business licensing application process Business formation (sole proprietors, LLC’s, partnerships, C & S Corps, cooperative associations, business trusts, and trade names) Pre -Ventures Start ups Building permits Certificates of Occupancy Development Ambassador Program Plan reviews Third party reviews Business planning preparations Lending preparation How to start a business

SMALL BUSINESS RESOURCE CENTER PROVIDING ONE-ON-ONE SESSIONS District Government Business Licensing Division (BLD) Corporations Division (CORP) Office of Tax and Revenue (OTR) Permit Operations Division SBRC Facilitators DC Chamber of Commerce Foundation (DCCCF) DC Bar Pro Bono Program DC Women’s Business Center (DCWBC) Internal Revenue Service (IRS) Latino Economic Development Corporation LEDC) Washington Area Community Investment Fund (WACIF) Washington, DC Economic Partnership (WDCEP)

SMALL BUSINESS RESOURCE CENTER HOW TO MAKE AN APPOINTMENT https://bizdc.ecenterdirect.com Services are available by appointment

SMALL BUSINESS RESOURCE CENTER WEBPAGE https://bizdc.ecenterdirect.com

SMALL BUSINESS RESOURCE CENTER STATISTICS & WHAT’S NEW Number of business development information sessions: - Approximately 135 in FY 2011 - Approximately 425 in FY 2012 Number of individual customers: - Approximately 90 in FY 2011 - Approximately 250 in FY 2012

UPDATES & NEW INITIATIVES

Corporations Division News: BPLA UPDATES Corporations Division News: Implemented new corporate law 1/1/2012 Launched expanded online services site 1/1/2012 Business License Division News: Online submission (OSUB) Phase 2.0 for new business license applications roll-out by 10/31/2012 Small Business Resource Center News: New partnerships in FY 2013: Federal Deposit Insurance Corporation (FDIC) DCRA’s Vending Division

Small Business Resource Center News: Workshops Scheduled in FY 2013: BPLA UPDATES CON’T Small Business Resource Center News: Workshops Scheduled in FY 2013: Federation of DC Public Librarians Corporate Overview CM Barry’s Ward 8 Arts & Cultural Committee Corporate Overview Anacostia Economic Development Corporation (AEDC) Fast Tack Panel Discussion Federal Deposit Insurance Corporation (FDIC) DCRA’s Weights & Measures Octane Gas Overview DCRA’s Weights & Measures Farmer Markets Overview DC Bar Pro Bono Clinic

DCRA is moving in the right direction DCRA is moving in the right direction. As we continue to expand online services, in concert with new process improvements, we are making it easier for businesses to conduct business in the District, to achieve Mayor Gray’s vision of a healthy environment where small businesses flourish, “One City.”

QUESTIONS