DoIT FY09 IT Budget Review New Mexico Department of PUBLIC SAFETY State Library / Yucca Room # 2022 October 23, 2007

Mission Critical System EXECUTIVE STAKEHOLDERS Computer Aided Dispatch (CAD) / Records Management System (RMS) Initiation Project Mission Critical System EXECUTIVE STAKEHOLDERS Secretary Gorden Eden, DPS Chief Robert Shilling, State Police Information Technology Division Chief Information Officer, Ron Burton C2 Funding in the amount of $300,000 approved for FY13

Computer Aided Dispatch (CAD) / Records Management System (RMS) Planning Project The purpose of this request is to initiate DPS CAD/RMS project. DPS is requesting $50,000 of the $300,000 allocated funds to begin the initiation phase of the project.

CAD The New Mexico Department of Public Safety is planning the replacement of the existing Computer Aided Dispatch (CAD) system with an integrated CAD and Records Management System (RMS). CAD is one of the core systems DPS provides to the State Police and other Law Enforcement Agencies (LEAs). CAD is the system used to dispatch 911 calls out to the officers, map the call location in the dispatch center, provide Automatic Vehicle Location (AVL) for officers in the field, and provide National Crime Information Center (NCIC) access within the application. CAD is essential in providing rapid response from LEAs to crime/incident scenes. The current CAD has been in place for over 10 years, and is at end of life (vendor support will be discontinued December 2013).

RMS DPS currently operates without an integrated RMS. Separate, non-enterprise record systems are utilized for different disciplines within DPS to create and store records. These disparate systems require an officer to utilize several applications to retrieve the necessary data to support their activities. Implementation of an integrated, effective RMS will assist DPS in the maintenance of data records through the entire life-cycle. This includes classifying, storing, securing, and destruction (or in some cases, archival preservation) of records which are key to DPS’s mission. This is necessary to improve the efficiency of processing and availability of information critical to law enforcement. An integrated RMS will provide Law Enforcement personnel one-stop access to the agency’s data records.

CAD/RMS One of the primary missions of DPS is to support LEAs throughout the State of New Mexico with their mission in protecting citizens. DPS fulfills this through a variety of means, including access to federal and state criminal justice data and systems, direct technical support and providing use of the DPS CAD system to Sierra, Valencia and Luna Counties. The mission critical nature of the CAD system, and the impending discontinuation of vendor support, increase the urgency of replacing CAD in the very near future.

CAD/RMS Major Project Deliverable Budget Due Date Project and Performance Measure Phase Consultant to assist with CAD/RMS analysis $50,000 1/31/13 Initiate Current Environment (Technical and Business) Assessment 1/31/13 Peer and Best Practices Summary 1/31/13 Vendor Market and Capability Summary 1/31/13 Future CAD/RMS Business and Technical Overview 1/31/13 Alternatives Analysis 1/31/13 Identify Gaps between Current and Future Environments 1/31/13 Determine Functional and Technical Priorities 1/31/13 Total $50,000

Effect on DoIT Infrastructure All purchases will meet DoIT Guidelines for hardware and software requirements. As this is a replacement project for existing functionality already provided over the DPS and DoIT networks, no additional infrastructure impact is projected.