Hefin James

 What is Voice over IP  Infrastructure  VoIP phones  Basic VoIP features  Advanced VoIP features  Rollout Program  Demo

◦ VoIP– is a technology that allows telephone calls between two telephone exchanges to be carried over an IT network. ◦ IP Telephony – is a technology that allows telephone calls between two phones to be carried over an IT network. ◦ Both are generally known as VoIP

AU Telephone Network  Philips telephone exchange is over 20yrs old.  Require expensive BT links.  Expensive to maintain.  Small feature set (no voic , etc)

AU Telephone NetworkAU IT Network

 4 types currently in use: ◦ 7911 – standard analogue replacement phone.  1 telephone line. ◦ 7941/7942, 7961/7962, Softphone.  2, 6+ telephone lines.  2 way speaker phone.  Graphical display.  All offer at least 4 soft key buttons.

 Call Forward  Call Transfer  Do Not Disturb  Speed dials / Busy Lamp indicators  Call history ◦ Missed / Received / Placed calls

 Extension mobility ◦ Enable hot-desking  Multi-way Conferencing  Directories ◦ Personal / Corporate ◦

 Re-furbished areas  School of Art  Complete  Old College  Started, and should be complete by Summer 2010  Llanbadarn Campus  By end of 2010  Penglais  By December 2011