All rights reserved © 2005, Alcatel Tests, awards & market statistics

All rights reserved © 2005, Alcatel Page 2 Tests, awards & market statistics  - Tests (NL)  - Tests & Awards (Internationaal) Gartner Frost & Sullivan  - Market statistics (Europa)

All rights reserved © 2005, Alcatel Page 3 Test: Kantoor & Efficiency OMNIPCX OFFICE!! Bron: Kantoor & Efficiency 2005

All rights reserved © 2005, Alcatel Page 4 « Op basis van deze test vinden wij dat u het meeste waar voor uw geld krijgt bij Alcatel » #1 Test: Networkworld & Datanews OMNIPCX ENTERPRISE!!

All rights reserved © 2005, Alcatel Page 5 Test: Gartner Quadrant Corporate Telephony

All rights reserved © 2005, Alcatel Page 6 Test: Gartner Quadrant Unified Communications As of February 2005

All rights reserved © 2005, Alcatel Page 7 Test: Gartner Quadrant Contact Centre

All rights reserved © 2005, Alcatel Page 8 Industry Leadership Gartner’s Magic Quadrants TM places Alcatel as a LEADER due to our combination of Completeness of Vision & Ability to Execute Source: Gartner ( IVR/Enterprise Voice Portals Worldwide Completeness of Vision Ability to Execute Unified Communication Worldwide Corporate Telephony Europe Contact Center Infrastructure North America, Europe Leader Challenger Niche Player Visionary

All rights reserved © 2005, Alcatel Page 9 Award: Frost & Sullivan => IPT Frost & Sullivan recognizes Alcatel for Leadership in IP Communications in 2004  Paris, January 10, 2005 – Frost & Sullivan today announced that Alcatel (Paris: CGEP.PA and NYSE: ALA) has received the 2004 Frost & Sullivan Market Leadership Award for its clear demonstration of IP- PBX market leadership in Europe for both IP-enabled and converged solution line shipments. In 2003, Alcatel attained the top position in IP- enabled and IP PBX shipments within Europe. "Alcatel remains the company to beat in the IP-enabled and converged access market," notes Frost & Sullivan Telecom Analyst Shomik Banerjee. "Its huge volume of shipments coupled with existing large installed base and strong brand name in enterprise communications has supported its leadership of the IP PBX market space in Europe."

All rights reserved © 2005, Alcatel Page 10 Award: Frost & Sullivan => UC Alcatel OmniTouch Unified Communication receives Frost & Sullivan's 2005 Product of the Year Award  Paris, January 12, Frost & Sullivan will present Alcatel with the 2005 Enterprise Communications Applications Product of the Year Award for the Alcatel OmniTouch Unified Communication software suite at tonight's Excellence in Information & Communications Technologies Awards Banquet. The Frost & Sullivan Award for Enterprise Communications Applications Product of the Year is presented to a company that has demonstrated excellence in new products and technologies within its industry. The recipient company has shown innovation by launching a broad line of emerging products and technologies.

All rights reserved © 2005, Alcatel Page 11 Test: Miercom => Best Performing Large IP PBX

All rights reserved © 2005, Alcatel Page 12 Market Statistics: Alcatel Leader

All rights reserved © 2005, Alcatel Page 13 Market Statistics: Alcatel Leader VOICE!ALL IPT!

All rights reserved © 2005, Alcatel Page 14