Doing More with Less… Ontario Universities Computer Conference John Marrazzo JM Associates higheredinfo.com

Whats Wrong Anyway? Projects are always delivered on budget Systems are intuitive to use More signatures mean better audit Committees add value Low bid is a great decision criterion Vendors always deliver what they promise

Thinking Outside the Box Develop Differently Exploit Existing Stay Simple Plan Properly Pursue Partnering

Develop Differently Throw out the old rules Performance is not a measurement Documentation is not an issue Think rapid development and disposal Dont strive for perfection Switch focus to the end user

Exploit Existing Leverage functionality Find synergy among technologies Educate about existing capabilities

Digital Library UVa Institute for Advanced Technology in the Humanities UVa Institute for Advanced Technology in the Humanities

Exploit Existing Create awareness

Exploit Existing Expand access

Infoed.org SPIN system

Stay Simple Streamline processes

UBC Self Admission Process 25,000 undergrad applications & staff evaluations 12,000 offers 6,000 registrations minimum of 4 to 8 weeks from application to early offer of admission Even with web applications, this is a lot of work and slow response!

Self-Admission Statistics NumberCategoryPercent 10,204Web applications from BC high school students 97% 5,093self reported & self evaluated50% 2,159self admitted42% 1,565wait for May or final grades31% 1,369not admissible27%

Stay Simple Simplify scope Deliver intuitive solutions Deploy simplified interfaces

Simple Interfaces Harvard UBC

UBC Ask Me Responded to approximately 428,000 questions Averages about 1,700 questions per day Enrolment Services has reduced by 85% the number of student inquiry s

Stay Simple Create new polices Trust people Information is a good thing Publish first to the web

Plan Properly Create a vision Generate a Strategic Tech Plan Prioritize projects institutionally Use a tactical plan

Pursue Partnering Use open source solutions Outsource processes and services

Electronic Portfolios Interfolio, inc. Interfolio, inc. Chronicle of Higher Education

Pursue Partnering Share with peers Partner with vendors

What can be… wireless Study Buddy eSuds

What can be… wireless Security Web cams Palm campus tours Real-time sports scores Online reference materials Improved customer service OUCC logo contest

How to start… Create an STP and use it Communicate everything to everyone Change processes then systems

Talk To Me Like I Am 4!