Soaring Above the Clouds. I am a sad balloon, coz’ my buddies are high above me in the clouds 2.

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Presentation transcript:

Soaring Above the Clouds

I am a sad balloon, coz’ my buddies are high above me in the clouds 2

Standardize Outlook Exchange / Calendar SkypeVideoconferencing, Telephone Sharepoint Windows File Sharing Collaboration JD Edwards WorldInfor Graphics Team 3

Network Storage Active storage Local hardware Shared on intranet Redundancy for critical data Passive storage Saved at end of day Cold backup sides Business continuity plan to switch when needed Stock, targets, QASupplier billings Active projects, jobsPast projects, documentation Current monthClosed months Daily workArchive storage Specifics Private Public Production Development Finance & controlling Rest of company Data input and output done through SOA, so employees do not notice when switching to different storage. 4

Cloud Solutions Development testing systems Direct support Release and update 5

Network New Incoming ISP Lines ADSL Instead of ISDN Higher Bandwidth CISCO Audit Hardware Upgrade 6

Help Desk VIRTUAL (CALL CENTER) Trained administrators VIRTUAL Experienced employees VIRTUAL Experts for complex problems Third level J. D. Edwards support Second levelFirst level 7

Outsourcing HQ in Wellington 8

Outsourcing Maintenance Outsorcing Worldwide Support No Need for Local IT Team Fast Reaction Time 9

Budget Cost centerOutsourcing Smaller IT department Reduce costProvide servicesProfit center 10

11

Defined problems 12

New organizational structure 13 Help Desk

Outsourcing of help desk – why not? Support team for J. D. Edwards Knowledge base of our processes Experienced professionals Our employees – our problems 14

IT as a Profit Center Maintenance (by IBM) Local Support Outsourcing The result of outsourcing and centralized helpdesk A small group of specialists instead of a lot of general employees in field offices Smaller IT department Less licenses Test-servers are running on virtual devices Reduce cost More important internal chargeback prices Ensure that the company's other business units do not waste money on needless IT expenditures Provide services Auer, Joe. "IT as Profit Center? It Can Be Done." Computerworld. May 1,

Why use Skype? Conference CallsScreen Sharing File TransferInstant Messaging Efficient Cost Reduction ✓ Tested Pilot Version Efficient Cost Reduction ✓ Tested Pilot Version 5200 employee Avg. 1.5 h internal calls / day Avg. 0.5 h external call / day 0.8 US¢/min $ Telecom New Zealand 15.6 US¢/min $

Cost of Storage Amazon Cloud Storage: $0,125 / GB / month Data produced: 600 GB / month Accumulated data for 3 years: GB Accumulated Amazon Cost for 3 years: $49950 HP StorageWorks Network Storage System X TB SATA Model: $16000 Power, storage, administration, etc.: $10000 /year Total Cost: $46000 After these 3 years, our NAS is almost filled, and although it costs 4000$ less, we didn't count on failures, or RAID. The cloud is limitless and 99,99% available. 17

Standardize communication Creating Information Security Policy to standardize communication channels, avoiding redundancy and security risks Allow to use only corporation’s official softwares and devices Creating Information Security Policy to standardize communication channels, avoiding redundancy and security risks Allow to use only corporation’s official softwares and devices 18