Booking, Modifying and Tracking a Reservation iCargo Booking, Modifying and Tracking a Reservation

Objective At the end of this tutorial you will be able to: Create a reservation Generate a Confirmation Number Modify an existing reservation Track the status of a reservation

Log in to iCargo Upon accessing the iCargo Portal, you will need to log in. 1 2 3 1 Enter User Id 2 Enter Password 3 Select Login

Booking / Reservation From the booking screen, do the following: 1 2 1 Select Booking / Reservation 2 Select Create / Modify to begin a new reservation

Booking / Reservation The booking screen will be broken down in 2 parts. 1 2 1 Creating a Booking 2 Cargo information

Create Booking In the Booking / Reservation screen do the following: 1 2 3 4 1 Enter Origin and Destination 2 Enter Product (HUMREM, PERFRT, GENFRT, EXPFRT) 3 Enter Charge Code (Prepaid PX or Collect CX) 4 Enter Drop-off Date and Time (Pick-up Date and Time is not necessary

Cargo Information - Dimensions To enter the cargo dimensions do the following: 1 1 Click on the Dimensions Icon

Cargo Information - Dimensions The dimensions are mandatory and all fields must be filled in . 1 Enter Length 2 Enter Width 5 1 2 3 4 3 Enter Height 6 4 Enter Number of Pieces 5 Enter Weight in Pounds 6 Select OK

Cargo Information - Dimensions 1 1 If each piece of cargo being shipped has different dimensions- select “Add Row” to enter the particular dimensions.

Cargo Information After the dimensions are added enter the following information: 1 2 1 Enter Commodity 3 2 Enter Shipment Description 3 Select Continue The volume will auto-calculate after dimensions are added.

Flight Availability After entering all the cargo details you will be prompted to select a flight. 1 General Product will be available for pick-up within 48 hours. 1 2 Express Product- select available flight. 2 3 Select Calculate price to view the cost of the shipment- this will display in the Price field. 3 4 4 Select Continue.

Shipper / Consignee Details Enter Shipper and Consignee Information. 1 1 Select Preview

Shipper / Consignee Details Review information for accuracy. 1 1 Select Continue

Booking Reservation Ensure information is correct and enter the following before booking: 1 Declare value for carriage. 2 For international- Declare value for customs. 3 Select Book to complete the reservation. 1 2 3

Booking Reservation Print your reservation with the Confirmation Number and bring a copy with the shipment to the warehouse. 2 1 At the top of the booking screen you will see: 1 Confirmation Number 2 Booking Status

Modify a Booking After you have generated a confirmation number, you still have the ability to make changes to the booking. The next series of slides will demonstrate how to modify your booking. Used for paragraphs of text. Remember, a lot of text on one page is hard for a learner to digest. Consider organizing content into bullet items for better readability.

Modify a Booking Log in to the iCargo Portal 1 Log in to the iCargo Portal 2 Select Booking / Reservation 3 Select Create / Modify 4 5 4 Enter Confirmation Number 5 Select Display

Modify a Booking Make necessary changes in the Create Booking screen to modify the booking.

Modify a Booking Once you are satisfied with the changes you made- continue until you see the Booking updated pop-up. Select Yes to print out the Confirmation Number (the Confirmation Number will remain the same as the original).

Track a Booking After the shipment is accepted at the warehouse- you will be given an Air Way Bill (AWB) number. You will be able to track your shipment in the iCargo Portal by entering the AWB. Used for paragraphs of text. Remember, a lot of text on one page is hard for a learner to digest. Consider organizing content into bullet items for better readability.

Track a Booking Enter the Air Way Bill number Select Track 1 2 1 Enter the Air Way Bill number 2 Select Track You do not need to log in if you have your AWB.

Track a Booking View the Status of shipment 2 1 1 View the Status of shipment 2 Click on AWB Number to view history of the shipment

Track a Booking Clicking on an underlined AWB Number will display the history of the shipment- this will enable you to track your shipment and know exactly what flight it is on.