How to Ensure Your Business Survives, Even if Your Server Crashes Backup Fast, Recover Faster Fast and Reliable Disaster Recovery, Data Protection, System Migration and Simplified Management of Microsoft® Systems with ShadowProtect™

StorageCraft Technology Corporation Backup Fast, Recover Faster  StorageCraft Company Overview  Disaster Recovery and Data Protection Planning for Your Organization  Maximizing Business Continuity / Avoid Lost Opportunities  Methods to Maximize Business Continuity  File and Folder Recovery  Bare Metal Recovery  ShadowProtect Overview  System Migration Planning for Your Organization

 Founded in 1999 as StorageCraft, Inc.  Headquarters in Draper, Utah, USA  ShadowProtect product family  Disk-based backup, disaster recovery, data protection – P2P  System migration & consolidation – P2V, V2P and V2V  Millions of installations worldwide on servers, desktops and laptops  Licensed to software and hardware manufacturers StorageCraft Technology Corporation Company Overview

What is a Disaster? Business Continuity and Disaster Recovery  Anything that disrupts business continuity  Common Disasters  Uncommon (Extreme disasters)

Common Disasters Most common disasters can be overcome with a local or near-line backup and DR plan  Equipment Failure  Operator Error  Service Pack updates  Viruses

Uncommon Disasters Require both a near-line and offsite backup and DR plan  Theft  Fire  Flood  Earthquake  Tornado  Terrorist Attack Examples: Katrina, Southern California Wildfires, Earthquakes

Disaster Recovery and Data Protection Planning Keys to Maximize Business Continuity  Business continuity is critical for any organization to be successful.  Your disaster recovery and data protection plan must have a high level of reliability.  Downtime will occur – hardware & software failure, operator error.  Backup is important, but disaster recovery is key to maximize business continuity.  What is the price of downtime in your organization?

Types of Disaster Recovery Planning Alternatives for Protecting Systems, Applications and Data  File and Folder Backup / Protection  Image / System Based Backup

File and Folder Backup and DR One Alternative for Protecting Systems, Applications and Data  Advantages  Administrator can select the specific files and folders to protect.  Multiple versions of files may be retained.  Files and folders can be quickly recovered if the system is accessible.  Both near-line and offsite options are available.  Disadvantages  The system must be rebuilt in the event of a system failure.  Depending on the media, this can be a very tedious process.  Example: Tape is an excellent compliance and archiving media, but can be an extremely slow recovery option. For business continuity, disk-based image backup can be a much faster and more accessible option.

Image Based Backup and DR One Alternative for Protecting Systems, Applications and Data  Advantages  The entire volume can be backed up, including OS, Settings, Applications and Data.  Recovery can occur based on an exact point in time – before business continuity was disrupted.  Files and folders can be recovered in the event of a ‘common’ disaster.  Disk media is typically used, which is faster and more reliable than tape.  Recovery options are available to same system, dissimilar hardware or virtual environments.

Image Based Backup and DR One Alternative for Protecting Systems, Applications and Data  Disadvantages  The initial backup (base) can be large, making it more difficult to transport off- site.  Incremental backups can be very fast, but differential images may be more time consuming and resource intensive.

 No DR and Data Protection service is complete if it hasn’t been tested!  Fire Drill Example  Things can go wrong – make sure you know what they are.  Have you tested your current DR process?  Your strategy needs to incorporate options for portability so that you can test on non-production systems.  Verification! Your DR and data protection plan must address verification so that you know that your backups are reliable. It’s About the Recovery Keys to Maximize Business Continuity

 Incorporate both near-line and off-site backup  Addresses both common and extreme disasters.  Provides a level of redundancy that ensures data is protected.  Example: Keys to Maximize Business Continuity Best Practices for DR and Data Protection Planning Keys to Maximize Business Continuity

Best Practices for Backup and Disaster Recovery  Flexibility is Mandatory  Objective #1 is the fastest DR possible in order to ensure business continuity.  Recovery must be possible in both common and extreme disasters.  Full system recovery (operating system, applications, settings and data) is a must.  Critical data (file and folder) recovery is convenient in the event of common disasters.  You must be able to recover to the available hardware resources that you have on-hand.

ShadowProtect 4 Product Family  ShadowProtect Server™  ShadowProtect Small Business Server™  ShadowProtect ImageManager Enterprise™  ShadowProtect Desktop™

ShadowProtect 4 Benefits Simplify System Backup, Recovery, Migration and Management  Minimize Your Recovery Time Objective (RTO)  Maximize Business Continuity  Save Money and Minimize Lost Business Opportunities  Simplify Backup and Disaster Recovery Management

ShadowProtect 4 Features Simplify System Backup, Recovery, Migration and Management  Reliable Backup  Volume-level full, incremental and differential disk-based backups  Exact point-in-time backups of the operating system, applications, configuration & network settings and data  Fast Recovery  Hardware Independent Restore™ (HIR)  Bare metal, file & folder recovery  Recovery to the same system, dissimilar hardware, to and from virtual environments

ShadowProtect 4 Features (Cont.) Simplify System Backup, Recovery, Migration and Management  Enhanced Enterprise Features – ShadowProtect ImageManager  HeadStart Restore™ - (ImageManager Enterprise)  Replication - (ImageManager Enterprise)  Consolidation  Verification  Notification

ShadowProtect ImageManager HeadStart Restore How Does It Work?  ShadowProtect HeadStart Restore creates a system restore job that tracks backup changes in a staged virtual machine.  The system restore job is updated with incremental changes throughout the day.  In the event of a disaster, the restore job is finalized, the virtual machine is prepared with ShadowProtect HIR and the server is rebooted.  Recovery is complete in minutes rather than hours or days – even with terabytes of data on your server.

ShadowProtect Hardware Independent Restore How Does It Work?  ShadowProtect provides rapid full bare metal recovery through a bootable recovery CD.  Hardware Independent Restore (HIR) uses a library of drivers on the recovery CD to detect new hardware.  If drivers are not found on the recovery CD, they can be added as part of the HIR process.  HIR allows you to rapidly recover to the same system, dissimilar hardware or to and from virtual environments.

Product Demo ShadowProtect 4