Trust in Virtual Teams Berlin Change Days 2012 Jouke Kruijer, KruijerVermeer Holger Nauheimer, Change Facilitation s.r.o.

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Presentation transcript:

Trust in Virtual Teams Berlin Change Days 2012 Jouke Kruijer, KruijerVermeer Holger Nauheimer, Change Facilitation s.r.o.

Aspects of Virtuality Processes Tools People

Trust in distributed teams It determines my engagement It impacts team performance It contributes to well-being Trust CredibilityReliabilityIntimacy Self-orientation ++ =

Who do you want to be?

Leadership, Teamwork, Trust MatureTeam YoungTeam

Processes create transperancy provide safety increase effectiveness

Tools (we understand spaces as tools)

Elements of Space Systems Change Ecology People Technology Space Process Spacial Diversity Spacial Transparency Spacial Inconvenience Zielgerichtete Arbeitsgruppen Neutral Zones

Virtual Spaces synchronous asynchronousnear-time large groups small groups Chat rooms Wikis web conferencing Facebook