Slide 1 Code of Professional Conduct: Relationships with Colleagues/Our Public Reputation Introduction Topic 1 of 1 Welcome to Relationships with Colleagues/Our Public Reputation Introductory flash animation to be developed using the following phrases: demonstrate a spirit of partnership with respect for all share your knowledge and experience with colleagues learn from others avoid conflicts of interest that lead to personal gain refer media questions to the appropriate party avoid negative comments about competitors

Slide 2 Code of Professional Conduct: Relationships with Colleagues/Our Public Reputation Introduction Welcome to the Your Relationship with Colleagues/Our Public Reputation module. This is part of a series of modules in The ABC Client Code of Professional Conduct course. In this module, you will explore the guidelines in the ABC Client Code of Professional Conduct that concern relationships with The ABC Client as a company and with your ABC Client colleagues. You will also learn about resources that are available to help you understand and apply the procedures and guidelines that enhance relationships within The ABC Client and protect and enhance The ABC Clients public reputation. To learn how to navigate through the module and the lessons in the module, click Help at the top of the screen. If you need to revisit this information, you can click Help at any time during the course. You do not have to complete the module in one sitting. The system tracks your progress, so it is easy to return to the spot you were working on when you left. When you return to the module, you will re-enter at the Main Menu. The Main Menu indicates which lessons you have completed, which you have started but not completed, and which you have not yet begun. When you select a lesson, you will re-enter the lesson at the topic you were working on when you exited the lesson. Click Next Page in the lower right corner to continue. Topic 1 of 1 Welcome to Relationships with Colleagues/Our Public Reputation

Slide 3 Code of Professional Conduct: Relationships with Colleagues/Our Public Reputation Introduction In addition to this introduction, this module includes two other lessons and an end-of-module assessment. The two other lessons in this module are: Your Relationship with Mercer Mercer s Public Reputation. Click Next Page in the lower right corner to continue. Welcome to Relationships with Colleagues/Our Public Reputation Topic 1 of 1

Slide 4 Code of Professional Conduct: Relationships with Colleagues/Our Public Reputation Introduction To enhance your understanding, the lessons include examples of case studies and decisions that Mercer colleagues frequently face. In some activities, you will be asked to identify probable causes of professional challenges. In others, you will be asked to select the next step to take. Throughout each lesson, a coach will provide feedback designed to help you understand and apply the underlying principles and specific guidelines of the Mercer Code of Professional Conduct. Click Next Page in the lower right corner to continue. Welcome to Relationships with Colleagues/Our Public Reputation Topic 1 of 1

Slide 5 Code of Professional Conduct: Relationships with Colleagues/Our Public Reputation Introduction To receive credit for this module, you must complete all lessons and pass the end-of-module assessment, which consists of 20 questions. After you pass the assessment, your learning record will be updated to record your achievement. A course completion report is sent to senior management regularly. Click Next Page in the lower right corner to continue. Welcome to Relationships with Colleagues/Our Public Reputation Topic 1 of 1

Slide 6 Code of Professional Conduct: Relationships with Colleagues/Our Public Reputation Introduction Although most of the scenarios and assessment items focus on consulting, all Mercer employees are responsible for developing professionalism and applying the standards, practices, and processes of the Mercer Code of Professional Conduct. No matter what your role at Mercer, you can apply the underlying principles of the Code. Click Next Page in the lower right corner to continue. Welcome to Relationships with Colleagues/Our Public Reputation Topic 1 of 1

Slide 7 Code of Professional Conduct: Relationships with Colleagues/Our Public Reputation Introduction The procedures and guidelines presented in this module will help you enhance your relationships with your colleagues and protect The ABC Client s public reputation. But procedures and guidelines can only take you so far. In the end, your behavior and attitude determine whether you have mutually respectful relationships with your colleagues and help you protect and even enhance The ABC Client s public reputation. Click Exit at the top right section of the screen to return to the Main Menu to select another lesson. Welcome to Relationships with Colleagues/Our Public Reputation Topic 1 of 1