KW Agent Technology Training Getting to Know MyKW.kw.com

MyKW.kw.com At a Glance MyKW.kw.com was created to give you one location for all of your Keller Williams Realty news, tools, reports, and systems. MyKW is located at http://mykw.kw.com or at the bottom of http://kw.com. Enter your username and password to login. If you have forgotten username and password, there is a “forgot password” tool to email your Market Center with your login info.

Enter your username and password to login. MyKW.kw.com At a Glance If you have forgotten username and password, there is a “forgot password” tool to email your Market Center with your login info. Enter your username and password to login.

Over the next hour we will cover the following: An overview of the MyKW home page. How to update your internal and external profiles for referrals and for customers. MyKw.kw.com Navigation tools and tips.

Overview of MyKW.kw.com’s home page. Your agent photo should appear on left side. If it is missing, we will show you how to update this later on in today’s training. My Communities are a way for agents with similar interests or areas of expertise to share ideas. These Communities can also become a great national referral network. For now all agents will show a Community called “Distressed Properties” because foreclosures and REO’s seem to be significant part of today’s market. If you join the KW Luxury Homes or KW Commercial divisions, you will also have access to the KW Luxury Homes or KW Commercial communities added to your MyKW account. We will be releasing additional Communities for you to choose from within MyKW in 2011. You will notice the top News Articles just to the right of your agent photo. Click on the image for the article and you will get to view the entire article.

Overview of MyKW.kw.com’s home page. News Articles Your agent photo My Communities

Overview of MyKW home page. Continued Community News just below the News Articles is currently in development stage to be released in 2011. Further right, you will see Featured Vendors for a list of our approved vendors at KW. Below this you will see the Referral Center,. We will go into more detail on this section later on in the presentation. The Calendar section is also in development stage for release in 2011. Our Polls are important feedback for KW. Whenever you see a new poll, be sure to cast your vote.

Overview of MyKW home page. Continued Whenever you see a new poll, be sure to cast your vote. Featured Vendors Calendar Coming in 2011 News Articles Community News - 2011

Updating Your Profiles Agent Profile (white pages) The Agent Search on KW.com uses the contact information from white pages. Keep in mind that updates to white pages take 24 hours to show on the KW.com Agent Search. Referral Profile (Referral Center, edit referral profile) Keller Williams agents in other states might be searching for an agent in your area with “new home builder” experience and a special eco-friendly designation that can handle their referral. Be sure to add your specialties and designations on this page. Add plenty of City / Search Areas to cover your territory. If you pay a 25% referral fee, be sure to add it under the Referral Notes section.

Agent Profile Click “edit” to view and change your contact info.

Edit your profile picture Click “Upload Agent Photo” to browse for your image. This box should open after the Java icon is finished loading.

Edit your referral profile 1.) On the right hand side of the screen, click 'Search' in the Referral Center 2.) Select 'Edit Referral Profile' next to your picture 3.) Fill out appropriate fields on the referral and be sure to save. Agents will then be able to search for you using the search in MyKW Referral Center.

Overview of Tabs Things to know before we begin There is a Quick-Search Box in the top right corner. Just enter a keyword or keyword phrase. For Example, if you are ordering signs and need to match the Keller Williams colors, enter “colors”. You can use this box much like you would use a Google search. The first search result is a page (from the Marketing tab) that details the exact colors to use.

Overview of Tabs Home – here you can find a quick link to all KW websites including a quick link to edit your agent website. Insert a plug for Agent Website Training. Education – here you can find a quick link to downloadable courses from Keller Williams University or training videos from KWConnect. For example, your Team Leader recommends a class called CAMP 4:4:3 Simply go to Education, Keller Williams University, CAMP 4:4:3 and click on the Student Download button. Another example, another agent in your Market Center mentions a video with tips on Facebook. Simple go to Education, KWConnect (for training videos), then in the search box type “Facebook”. The first 2 search results are part of a series called “Facebook 101”, Getting Started and Building Your Network.

Overview of Tabs Continued Home – here you can find a quick link to all KW websites including a quick link to edit your agent website. Education – here you can find a quick link to downloadable courses from Keller Williams University or training videos from KWConnect.

Overview of Tabs Continued Coaching - MAPS (Mega Achievement Productivity Systems) Coaching offers a width and breadth of skill-building, discipline-focused, high-accountability programs that are unparalleled in the real estate industry. MAPS Coaches are experts on industry best practices and Keller Williams Realty models and systems, putting us in a unique position to guide you to new heights in your career. Your Team Leader will be a great resource for coaching recommendations. MAPS offers an extensive line of coaching products. Marketing – here you will find everything that you need to promote your business. You can select the sub-categories one at a time, or just click on Marketing tab a second time to open up the most popular links. Listing Presentations is one of the most popular links. Here you will find a Keller Williams branded template that can be customized with your contact information. Want to learn about Social Media? Click on the Social Media subcategory. You will find tips on everything from Facebook to Twitter.

Overview of Tabs Continued Marketing – here you will find everything that you need to promote your business. Coaching - MAPS (Mega Achievement Productivity Systems) Coaching offers a width and breadth of skill-building, discipline-focused, high-accountability programs that are unparalleled in the real estate industry.

Overview of Tabs Continued Technology - The Technology page is your direct access to KW Technology tools such as email, agent websites, KWLS, Greensheet, Blog, ProManage, and lots of technical tips to help you manage your business. This is a good place to manage your KW email account. You can sign up for email or reset your password. You will also notice a shortcut to the email application. Other items found under the Technology tab will be covered in future webinars. Agent Website Training is available. We cover the basics of setting up your KW website and even offer advanced classes for the over achievers. KWLS stands for Keller Williams Listing System. The KWLS is a great way to promote your listings on websites like Trulia.com and Zillow.com Be sure to sign up for our KWLS Training. Greensheets might be the most important part of MYKW. The Online Greensheet is the web-based financial documentation for all your transactions. This helps streamline the process that helps you get paid after a closing! You will not want to miss our Greensheet Training. All of our Technology Training can be found on http://Answers.kw.com under the keyword of “Training”.

Overview of Tabs Continued Technology - The Technology page is your direct access to KW Technology tools such as email, agent websites, KWLS, Greensheet, Blog, ProManage, and lots of technical tips to help you manage your business KWLS stands for Keller Williams Listing System. The KWLS is a great way to promote your listings on websites like Trulia.com and Zillow.com Be sure to sign up for our KWLS Training. . The Online Greensheet is the web-based financial documentation for all your transactions.

Overview of Tabs Continued Resources - here you will find support and resources including manuals, documents, user guides, tech support, and our public knowledge base. The Culture subcategory is a great page for learning about the Keller Williams difference. The Online 411 link is your pathway to online goal setting. Just ask your Team Leader about 411’s. It is a big deal at Keller Williams! Events - Here you will find a direct link to information about each of the unparalleled training and networking events hosted by the Keller Williams Realty International Service Center, including Family Reunion, Mega Camp, Masterminds, Franchise Systems Orientation and more!  Check back often to see a calendar of upcoming events, registration information, hotel availability and early bird news. Family Reunion Masterminds Mega Camp

Overview of Tabs Continued Resources - here you will find support and resources including manuals, documents, user guides, tech support, and our public knowledge base. Events - Here you will find a direct link to information about each of the training and networking events hosted by KW

Overview of Tabs Continued Favorites – During this presentation, did you notice something that you would like to add a shortcut to from your Favorites folder? As an example, go to Marketing > Listing Presentations. Now click on Favorites. Click Add. Close Favorites. Just click on Favorites whenever you need to access the Listing Presentations. Reports – just clicking on the Reports tab you will see an attractive Snapshot view of your recent production. On the left menu, you will see links to more detailed reporting. Some of the most popular reports will be found under the Production folder. Keep in mind that there is some lag time between listings and sales reported to your Market Center the production numbers that show on the reports. Logout – when you are ready to exit MyKW, be sure to Log Out. If you do not logout and you are using a shared computer, there is a risk of your personal information being accessed by the next user.  

Overview of Tabs Continued Favorites – Marketing > Listing Presentations. Now click on Favorites. Click Add. Close Favorites.

Overview of Tabs Continued Reports – just clicking on the Reports tab you will see an attractive Snapshot view of your recent production. links to more detailed reporting.

Overview of Tabs Continued Logout – when you are ready to exit MyKW, be sure to Log Out. This is crucial for protecting your personal information.

Thank You for Joining Us! Getting to Know MyKW.kw.com http://answers.kw.com