Chapter 5: Communicating Interpersonally
INTRODUCTION What is Interpersonal Communication?
The wrong and right way to disclose.
Self- Disclosure Giving away your personal information.
Things we disclose. Name Job Hobbies
Disclosing via the internet.
Monitoring your self-disclosure. Appropriate vs. Inappropriate disclosure.
Conversation An extemporaneous interpersonal exchange.
Conversation: A three step process. Opening Body Closing
Conversational tips
The Johari Window
Listening vs. Hearing An acquired skill A passive action
Goals Informational Listening Critical Listening Active Listening
Feedback Styles Judgmental Questioning Directive Empathetic Interpreting Active
Implications of styles
Communication With Technology
Technical Communication A presentation of technical information through writing, speech, or any other mediums for a particular audience.
Paralanguage does not exist in written form except through emoticons.
Friends and FamilyOther Professionals
Abbreviations Hello Professor, how are you?How R U?
Using jargons at the wrong time can make you look illiterate.
Proofread
Realities of the internet Privacy does not exist.
Voic Answer message Concise and articulate Never know who is going to call you. Will be judged by the caller. Leaving a message Include your name, time, reason for calling, a contact number, and whether youre expecting the call back.
Addresses
Social Networking, Blogs, and Tweets
Conclusion Using interpersonal communication everyday.
Listening and providing feedback.
Technical Communication in Interpersonal Communication.
The End