Healthy Living Pharmacies

Set up and development Engagement Enablers Measurement Next steps Communication National update Outcomes

Means great facilities, extended services, skilled staff and a positive attitude towards health and wellbeing A Portsmouth Health Living Pharmacy …

Implementing the Portsmouth HLP framework: engagement Pharmacy engagement meetings World Café event launch Local Stakeholder Group HLP newsletters HLP prospectus HTC network ‘A great opportunity for pharmacy in Portsmouth’ ‘I’m going to take this back to my pharmacy and promote this with a passion ’

Health Trainer Champion Training –Funded training for 28 pharmacy health trainer champions –Orientated to the pharmacy health promotion campaigns –RIPH accredited –£2700/15 students + £200 Leadership Training for Pharmacists –Change management support –Workforce development –Effective engagement –£180/pharmacist backfill –£1000 per event Implementing the Portsmouth HLP framework: support for enablers

Measurement Commissioner benefits –Service outcomes –Cost effectiveness –Engagement and changes in service delivery –Patient survey (including ICM) and awareness Contactor benefits –Staff motivation and retention –Commercial benefits –Improved engagement with GP/others HCPs –Public awareness

Outcomes Respiratory MUR –289 patients –32% smokers; 71% agreed to referral –78% with concordances issues; 5% referred to GP –30% not seen by HCP in past 12 months Weight management –150+ clients –23% achieved 5% weight loss or more

Outcomes Number of Patients 281 Average Age54 Oldest94 Youngest7 Not seen by practice for more than 12 months85 30% Number with Asthma201 72% Number with COPD58 21% Number condition not specified22 8% Average ACT Score15.55 Highest ACT Score25 Lowest ACT Score5 Smokers90 32% Non Smokers191 68% Number of smokers referred for smoking cessation 64 71% Number with concordance issues218 78% Number requiring at least one intervention % of which; Patient Educatio n % Device Training % Referral to HCP 15 5%

Outcomes: Stop smoking 559 quitters 36% increase

Service development Level 2 Leadership training - engagement Health trainers Public communication programme Awards Continued accreditation Local Next Steps

Finalise communications plan Evaluation of impact Deliver summer 2010 Communication

National update National framework ratified based on public health needs by PHLF based on previous Government policy Work in progress to: –consider what might be included in services at level 1 –attributes of HLP; Quality Criteria Portsmouth to demonstrate impact

EXAMPLE SERVICES LOCAL HEALTH NEED PUBLIC HEALTH INTERVENTIONS PHARMACY CAPABILITY

Lessons Identified Key Points Local ownership and engagementHLP champion; HTCCommissioning involvementProject managementBuilding capacity and skills PCT/LPC/pharmacy relationships Investment Resources and commitmentCollaboration with LPCEffort and fundingEventsCommunication plan

Portsmouth’s first HLPs Lalys Pharmacy Kingston Road Rowlands Pharmacy, Kingston Crescent Rowlands Pharmacy, Fratton Road Boots pharmacy, London Road Boots Pharmacy, Commercial Road Lloyds Pharmacy, Milton Road