go.le.ac.uk/ithelp IT Services An Introduction to IT at the University of Leicester Call Visit the Help Zone in the Library For Researchers

go.le.ac.uk/ithelp University IT account Your University IT account can be used to login to: –University PCs –University –Blackboard VLE Do not share your password Reset a forgotten password: – Install University software from the Program Installer − Secure file storage − Eduroam wi-fi − Library resources

go.le.ac.uk/ithelp Secure File Storage Secure, backed-up file storage available Personal Z: drive (10GB file space available) Departmental X: drive Research data R: drive Information security training for researchers –Access from Blackboard Research Data Management website

go.le.ac.uk/ithelp Blackboard Virtual Learning Environment Login with your University IT account on or off- campus: blackboard.le.ac.ukblackboard.le.ac.uk See the Blackboard help pages –go.le.ac.uk/blackboardhelpgo.le.ac.uk/blackboardhelp

go.le.ac.uk/ithelp University Contains your , calendar, contacts and task list Your address is Mailbox storage is 500MB On campus: use Outlook 2010 Connect your to your smart phone Off campus: webmail.le.ac.ukwebmail.le.ac.uk

go.le.ac.uk/ithelp Eduroam wifi Connect your laptop or phone to free eduroam wifi on campus: Connect to eduroam-setup Then follow instructions at wifi.le.ac.ukwifi.le.ac.uk Free wifi at many other eduroam Universities and institutions worldwide

go.le.ac.uk/ithelp Off-campus Use MyFiles to get to your personal Z: drive – Use WebDav to access R: drive Get programs at discounted prices for your home computer e.g. Office Leicester Digital Library: access eBooks, journals and databases –ezproxy.lib.le.ac.ukezproxy.lib.le.ac.uk

go.le.ac.uk/ithelp High Performance Computing Linux environment –Modelling and simulations –Data processing and analysis SPECTRE: interactive, small to medium scale processing ALICE: large scale simulation and data processing in batch See go.le.ac.uk/hpc for more informationgo.le.ac.uk/hpc

go.le.ac.uk/ithelp Research Computing Services LAMP stack for Linux, Apache, MySQL and PHP Subversion for source code control Wiki Service for collaboration Filedrop Service for sharing files

go.le.ac.uk/ithelp PCs on campus Over 900 PCs on campus Postgraduate Room in the Library All PCs have Windows 7 and Office 2010 Top up your printing account to print from student PCs on campus

go.le.ac.uk/ithelp IT Training Offer over 20 courses: –ALICE and Linux –Microsoft Office 2010 including Excel Pivot Tables, Access Databases, Word for Long Documents –Blackboard and web authoring Guided IT learning sessions –One to one or small group training Staff Development website

go.le.ac.uk/ithelp IT Help Computer Officers in the Department IT Service Desk –Monday-Friday 8.30am-5.00pm –Call – Help Zone in the Library –Monday – Friday 9am-9pm –Saturday 10am-4pm and Sunday 12pm-6pm Follow IT Services on