The Enterprise Guide to Video Conferencing Created using iThoughts [...] [...]

The Enterprise Guide to Video Conferencing

Introduction

Who is this document for?

What do you want to achieve? Video Calls Video Conferencing Document Sharing Recording Web Streaming Video Messaging Who are your users and what are their job roles?

What do you want to achieve? Where are your users and what devices will they use? What are your capacity requirements? – Number of Users – Concurrent Users – Network Capacity – Server Capacity

What do you want to achieve? – PC Processor & Memory Capacity What is your budget? What is your required Return on Investment

System Considerations Endpoints – Room System Huddle Room System Small Room System Medium to Large Room System Mobile Room System Board Room & Lecture Theatres – Desktop System

System Considerations – Software System Infrastructure – MCU – Gatekeeper – Firewall Traversal Server – Management – Integration

System Considerations – Recording – Other Infrastructure Components User Interface – Scheduled Calls – Unscheduled Calls (Ad Hoc) – Directory Integration

Security Considerations User Authentication Auto Answer vs Manual Answer Endpoint on Internal Network Side of Firewall Endpoint in DMZ Endpoint on Public Internet Side of Firewall Video Conferencing Infrastructure with Firewall Traversal

Security Considerations The Future

Design & Specification Design & Architecture - Endpoints Design & Architecture - Infrastructure – Hardware – Virtual Infrastructure – Hosted – Cloud – Hybrid

Design & Specification Physical Network Requirements – LAN & Switch Port Speed & Duplex – Spanning Tree – Proxy Servers IP Addressing WAN & Internet Bandwidth Requirements MCU/Bridge Requirements

Design & Specification Network Security Resilience/Redundancy Integration User Trial – Users – Endpoints – Infrastructure

Design & Specification – Bandwidth – Security Restrictions – Success Criteria – Stakeholders – Sign Off

Deployment Planning Preparation Installation Configuration – Infrastructure – Enfpoint – Directories

Deployment Testing – Network Infrastructure – Internal Private Call Testing – External Private Calls – Public Calls – Document Sharing Training

Deployment – Operational – User Documentation Maintenance

Next Steps [...] [...]