A Conversation about… William Martin, President Jericho Resources, Inc. February 4, 2013

 was “Work First”  Mijn eerste Nederlandse les…

 Higher & Longer-Term Unemployment  More Clients  More Clients with Multiple Challenges & Needs  High Workload for Staff  Not Enough Money to Do Everything!

I recommend Mooie Toekomst Business Model Mooie Toekomst Business Model to address gemeenten challenges & needs.

Negotiate 3-Year Phased Funding Strategy  Negotiate as group with SOZAWE to create flexible budgeting over next 3 years  Determine welfare-to-work best practices  Years of experimenting across 12 Dutch provinces  What worked across all 12?  How much does/should different types of cases cost?

Negotiate 3-Year Phased Funding Strategy  Have multiple perspectives at the table:  SOZAWE  Divosa  Stimulansz  Set in funding based on national best practices, realistic data, and 3-year average

Understand Your Operations  Hoeveel is genoeg geld?  Wat is…  Uitkering per persoon of zaak?  Uitkering per caseload/aantal zaken?  Beste groeiende industrieën in uw regio?

Establish A Career Continuum  What do I mean by Career Continuum?  Engage clients & public/private partners in longer-term skill development & work experience  Work First: Exit upon Employment vs. Career Continuum: Investing in Career Success

Career Continuum Partners:  Universiteit  Bedrijven  Sociale Dienst

 Complete internal & external research  Interview candidates with employer  Have employer hire desired individuals directly part time for 1 st 3 months  Reimburse employers for wages at 100%, 75%, 50% over 1 st 3 months & purchase skills training  Manage relationships to achieve 6-month employment!

 Lower average cost per case & caseload  Establish longer-term relationships with clients and employers  Engage new public & private partnerships  Identify new resources to diversify  Incentivize stakeholders to act & achieve  Recognize success

 Do clients & consultants know expectations?  What happens if clients do not meet expectations?  What happens if consultants do not meet expectations?  What happens if clients exceed expectations?  What happens if consultants exceed expectations?

Implement Financial & Non-Financial Incentives after6 months  Provide financial incentive after 3 months & 6 months of employment:  Client  Employer  Consultant  Establish non-financial recognition for each exceeding

Implement Financial & Non-Financial Incentives  Revise gemeente inkoopproces to grant more points for contracts to companies that have already hired from Sociale Dienst:  1-50…5% more  …10% more  Meer dan…15%  “Trust but verify!”

Het Probleem Oplossingen  Higher & Longer-Term Unemployment  More Clients  More Clients with Multiple Challenges & Needs  High Workload for Staff  Not Enough Money to Do Everything!  Develop Best Practice & Flexible Funding Commission  Understand your community & establish numerical expectations & goals  Establish long-term skills development & employment model  Reward those who help Sociale Dienst accomplish its mission

 Dank u voor deze gelegenheid om te spreken met u.  Ik hou van uw taal, uw land, en uw mensen.  Ik geelof in u en die mooie toekomst van de Sociale Dienst.  Ik hoop om terug te keren en u ziet in dat mooie toekomst.