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Today’s Categories… Receive and distribute incoming mail Receive and dispatch outgoing mail Organise urgent and same day deliveries Organise and send electronic mail When you reach the end, you will receive a code. Give the code to your supervisor.
Incoming Urgent Outgoing
Incoming 200 Back to Board One reason we don’t write up mail in a register is: A: So we can keep track of when cheques came in B: To cover legal issues for the mail C: It uses up time for the mail staff
Nope That’s a Reason Try Again
Well Done! CORRECT BACK TO THE BOARD
Incoming 400 Back to Board You can find where someone sits in the company using a: A: Map of the town B: phone list or organisational chart C: a guide dog
INCORRECT!!! Try Again
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Incoming 600 Back to Board If you find a letter marked Urgent A: Be sure to put it on the top of the pile for delivery B: Read it to find out why C: Throw it away
INCORRECT!!! Try Again
Well Done! CORRECT BACK TO THE BOARD
Incoming 800 Back to Board If you have a lot of mail to deliver: A: Grab it all B: Find a really big rubber band C: Use a cart or box to ensure no mail is lost.
Try again Try Again
Well Done! CORRECT BACK TO THE BOARD
Incoming 1000 If a package is damaged: Back to Board A: Just deliver it, the other person can deal with it. B: Bin it C: Record the damage and report the situation to your supervisor.
INCORRECT!!! Try Again
Well Done! CORRECT BACK TO THE BOARD
Outgoing 200 Back to Board If a letter is missing a stamp or post code: A: Ensure that all the information is correctly filled out B: Bin it C: Send it back to the person that stuffed up
INCORRECT!!! Try Again
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Outgoing 400 Back to Board We write down the type of mail going out so: A: We have something to do B: The boss can track productivity C: The amount of postage we are paying for can be monitored and mail logged to prove we sent it.
INCORRECT!!! Try Again
Well Done! CORRECT BACK TO THE BOARD
Outgoing 600 Back to Board Sending the mail late would NOT mean that: A: It will start piling up and blocking the doors B: People can’t pay invoice early if they don’t get them on time C: We can hit with late fees if our payment is late
INCORRECT!!! Try Again
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Outgoing 800 Back to Board To check on the correct formatting for a letter I would visit: A: B: C:
INCORRECT!!! Try Again
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Outgoing 1000 Back to Board Outgoing mail needs to be professional because it: A: Is the first contact people see of our business B: Makes sure we spend the mail room budget C: Looks great in those little pinstripe suits
INCORRECT!!! Try Again
Well Done! CORRECT BACK TO THE BOARD
Urgent 200 Back to Board Delivery firms make you fill out a dispatch docket because: A: It makes them feel big and strong B: All the details needed to deliver the package correctly are there C: Delivery people can’t read and write
INCORRECT!!! Try Again
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Urgent 400 Back to Board You can’t find the best delivery option by: A: Checking the yellow pages B: Asking someone next to us C: Checking the internet
That is True Try Again
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Urgent 600 Back to Board When sending a package that has to be there today A: Get a friend to drop it off during lunch B: Organise a fast courier and call to confirm delivery C: Leave it to someone else to worry about
INCORRECT!!! Try Again
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Urgent 800 Back to Board With delivery firms- Price is everything A: Yes, always go for the cheapest B: No: it’s better to have a reliable firm
INCORRECT!!! Try Again
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Urgent 1000 Back to Board Packaging is important because: A: Some of those new boxes are really cute B: Packages need to be correctly packed to ensure they get to the other end intact C: Bubble wrap is fun to pop
INCORRECT!!! Try Again
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s 200 Back to Board A distribution list: A: Is too hard to worry about B: Sends as soon as you click on it C: Saves time by grouping people together so you don’t miss anyone in the group out
INCORRECT!!! Try Again
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s 400 Back to Board You keep s you’ve sent : A: To fill up the space B: To prove you do a lot of work C: To be able to confirm times and information sent
INCORRECT!!! Try Again
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s 600 Back to Board What is not a step for proofing an before sending? A: Checking it is going to the correct people B: Checking the attachment is the correct size and actually attached C: Trusting it will be OK
Nope That’s a Step Try Again
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s 800 Back to Board If the boss asks for something to go out right away: A: Send it straight out and with a tag for confirmation if it is important B: Leave it till closing, he always says that C: Put it on your To Do list
INCORRECT!!! Try Again
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s 1000 Back to Board Which of these CAN’T you use to find an A: Go through everything in your my Documents folder B: Sort the s by date and look for the day you sent it C: Hit Find and type in something from the
No that’s true Try Again
Well Done! CORRECT BACK TO THE BOARD
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