Leadership for Administration And Support 1

/Institute Directors Update /Update on the Business Strategy and Services Directorate including information about “The Student Learner Journey” /Guest speaker - Adding value and staying relevant to our customers /Hear about/ discuss findings recent ADMINCAT survey and reflect on avenues for professional development What is today about?

Session Plan Welcome and Overview Carmel Ellis-Gulli A/Associate Director People, Planning and Performance Institute Director’s Update David Riordan, Institute Director Business Strategy and Services Update Alison Taylor, Acting Associate Director Business Strategy Adding Value and Relevance For Your Customers Martin Grunstein, Guest Speaker Success Communications Feedback ADMINCAT survey Planning for Development Gaby Gubbay A/Director Workforce Development

Institute Director’s Update David Riordan / SI Utube SI Utube

Staff Capability of Administrative and Support staff /Examine findings recent capability / skills survey for admin and support staff ADMINCAT /Consider professional development of administrative and support staff at Sydney Institute

Value of ADMINCAT survey /Using strengths in capability to create a point of difference for the Institute /Creating strategies for closing gaps in capability which are of highest priority to the Institute /Targeting Institute resources more effectively.

Capability Survey Findings 2012 (ADMINCAT) /Good sample size responses mostly permanent staff (72% permanent) /40% Degree qualified /70% female /68% under 54 years of age – time left to invest

Preferences for professional development /PD meets 62% of professional development requirements – similar to other Institutes /Respondents believe current skills meet 82% of job requirements /Timing most important factor affecting access to PD (5% prefer out of work timing) /8% prefer online, 39% face to face

General business 53% Computer general technology 55% Teams 63% Managing self 66% Communication & research 75%

Where are we? Skill AreaSydneyTAFE average General Business Skillsets 53% of optimal level 52% of optimal level Communication & research skills 75%72% Capability in managing self 66%60% Computer & general technology 55%57% Team behaviours63%64%

Age Profile Age 68% under 54 years of age

Communication and research

Managing Self 36% 51% 62% 90% 92%

General business

High level is more than 70% /Can you adjust your individual approach to suit the cultural and business contexts of your clients and/or stakeholders? (86%) /Knowing internal and external clients? (90%) /Using questioning/listening to meet requests for information, to ensure the delivery of services, gather information about clients? (90%)

Higher levels of capability /Identifying and assessing team performance? (85%) /Understanding written reports (90%) /Able to identify professional development needs related to daily work duties and career goals? (77%)

Higher levels capability /Know your workplace responsibilities? (93%) / Are able to identify professional development needs related to daily work duties and your / career goals? (77%) /Recognise the individual strengths of team members? (79%)

Thinking skills / 38% can use the thinking skill of understanding for at least 80% of the tasks requiring that skill / 13% can use the thinking skill of applying for at least 80% of the tasks requiring that skill / 14% can use the thinking skill of analysing for at least 80% of the tasks requiring that skill / 7% respondents can use the thinking skill of evaluating for at least 80% of the tasks /

/Does the data reflect what you know? /What opportunities and challenges do these findings bring?

/PossibilitiesPossibilities /1.26 to 2.37

Informal Avenues for Learning /As much as 80% of learning in an organisation is informal (Jcross) /What are your learning preferences? /Consider variety of ways we learn?

Self-assessment

Developing your “Individual Learning Plan” /What is an individual learning plan (ILP)? /When? /Who? /How?

Considerations when developing your ILP /Strategies for learning – formal and informal /Organisational directions /Areas of strength areas for development /Your aspirations and goals /Your needs

New permanent teacher - ILP Development Needs Development strategies Review/Feedback/ Timeframe Understanding and using training packages Demonstration of NTIS by peers and Within next two weeks Hot Topic Interpreting and customising training packages 10 Sept 2009 Leadership/ ManagementDiploma in Training and Assessment Semester

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Developing your learning plan /Know yourself /What are your learning goals? /How are you going to get there? /Track how your are going