Performance Assessment System for Urban Water Supply and Sanitation Meera Mehta, Dinesh Mehta and PAS team, CEPT University

Drinking water India MDG target (85%) has been reached! 227 367 227 367 646 857 874 1225 Population (millions) Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table (27-3-2012)

Sanitation situation is worse in India Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table (27-3-2012)

Sanitation in India 626 MDG target (69%) Will not be reached! 655 227 367 646 857 874 1225 Population (millions) Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table (27-3-2012)

State progress to meet the Sanitation MDG India will reach MDG at this rate by 2054 only Source: WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation, (JMP) Media Round Table (27-3-2012)

Waste water treatment Source: Water and Sanitation Programme (WSP), presentation at National Urban Water Awards, March 2014

Misallocated investments?? $2.54 Bn APPROVED COST FOR SEWERAGE PROJECTS JnNURM $161 Mn FUNDS ALLOCATED FOR SEWERAGE PROJECTS UIDSSMT And YET………………… Total Investments … 18.6% HOUSEHOLDS LACK ON-PREMISE LATRINE FACILITY 12.6% HOUSEHOLDS RESORTING TO OPEN DEFECATION $3.57 Bn APPROVED COST FOR WATER SUPPLY PROJECTS JnNURM $281 Mn FUNDS ALLOCATED FOR WATER SUPPLY PROJECTS UIDSSMT 8.1% 8.6% HOUSEHOLDS USING UNTREATED TAP WATER HOUSEHOLDS LACK ON-PREMISE WATER SUPPLY FACILITY Performance Assessment Systems Project in UWSS in India

Our Approach – benchmarking water and sanitation Complete lack of performance Measurement Performance Measurement With agreed key indicators against goals Performance Monitoring at scale and at all levels: centre, state and local No monitoring by state and local governments Use of technology for sustainability and scale Worsening urban water and sanitation service delivery Improved urban water and sanitation service delivery Set goals and priorities Influence policy and financing Performance Improvement plans, tools and innovative financing Service performance deteriorates over time Measure and monitor performance to reward and learn from success and demonstrate results

PAS 90 local action indicators www.pas.org.in Annual service delivery profile for 419 cities in 2 States PAS Performance Assessment System covering 32 Key indicators and 90 local action indicators www.pas.org.in Water supply, waste water, solid waste management & storm water Old city area Newly developing colonies

We have come a long way from this

Online data entry camps in state capitals PAS Project

Web based measurement and monitoring Shared data available at various levels Data entry: at city level Data storage: at state level State agencies, data and analysis Cities – data, results, analysis Citizens Access to analysis, results

Online Monitoring State profile of all SLBs Overview of all cities City profile of all SLBs Documentation of good practices

State level dashboard PAS Project

City level dashboard PAS Project

Lessons and Challenges

Key Lessons – 1 Scale is critical to demonstrate importance of performance assessment systems Working with governments is essential, but so is patience…..adequate time required to mainstream in government system – 5 to 7 years Government ownership and regular reviews are essential Once fully set up, PAS can be used for both outcome monitoring and rational investment decisions Benchmarking exercise needs to be linked to performance based funding

Key Challenges Need to strengthen delivery of water supply and sanitation Lack of functioning bulk water meters Consumer level water meters non-functional Many Sewage treatment plants non-functional due to poor maintenance on-site sanitation services poor Meeting the financing gap for water and sanitation – low cost –no cost options Linking performance measurement to service improvement is necessary to sustain interest of local governments

Thank You www.pas.org.in dineshmehta@cept.ac.in meeramehta@cept.ac.in Old city area Newly developing colonies