Dennis Yang President and COO Dan Chou Director of Business Development Udemy REVOLUTIONIZING CORPORATE TRAINING WITH MOOCs FR108

4 3 2 OVERVIEW Rethinking Corporate Training Current Workplace Outlook Corporate MOOCs MOOC Demonstration 1

Employer-Directed Learning Role of Compliance 'Sage on the Stage’ Employee-Directed Learning On-demand, Just-in-Time Training 'Guide on the Side'

CURRENT WORKPLACE OUTLOOK Source: Chris Farrell, Our (work) Education Crisis: Send in the MOOCs, Bloomberg BusinessWeek. Eduardo Porter, Stubborn Skills Gap in America’s Workforce, New York Times.

CURRENT WORKPLACE OUTLOOK

Fortune 500 companies now use some form of educational technology to instruct employees 41.7 % Savings compared with instructor-based training 50 % Productivity boost potential for companies who use eLearning 50 % COMPANIES TURNING TO ONLINE TRAINING Source: Christopher Pappas, 10 E-Learning Statistics You Need to Know for 2014, E-learning Industry,

COMPANIES THAT TRAIN DO BETTER more likely to be the leader in their industry 46 % Companies that have a strong learning culture do better in their market than those who do not increase in their ability to respond to the needs of the customer % more likely to become the market share leader % Source: Christopher Pappas, 10 E-Learning Statistics You Need to Know for 2014, E-learning Industry,

MOOC HISTORY

CORPORATE MOOCS Scalable and collaborative Skill-based, practical and engaging Enable anyone, anywhere to create content Promote employee engagement Flexible, easy to use Mobile, on-demand Cost effective Rich, multimedia experience Allow training to be tailored to organizations Enhance relevance of learning content

TYPES OF WORKPLACE MOOCS Build Talent Pipelines Candidate Screening, Sponsorship Onboard New Employees McAfee and Intel Self-directed Development Pitney Bowes Workplace & On-the-Job Training Yahoo! Brand Marketing Bank of America Collaboration and Innovation Google’s g2g Source: Josh Bersin, Putting MOOCs To Work, Bersin by Deloitte. Train Channel Partners and Customers Flowers.com

One size doesn’t fit all Blended learning can be wonderful Traditional academic content isn’t always relevant Changing role for L&D (content curators) Oversight still required

1-800-FLOWERS.COM: CASE STUDY HR team uses MOOC course building technology to build blended/virtual training programs for their call center representatives. Floriology Institute sells premium courses for new revenue stream and to reach wider U.S. audience. Network of independent national florists use business productivity courses (e.g. quickbooks, online marketing) for on-the- job training.

PITNEY BOWES: CASE STUDY Global Technology Group uses core skills courses to train their IT developers on new technologies, and to cross train them in management, leadership and general business skills. Using course freshness and newness to keep employees up-to-date on latest programming languages.

NEXT STEPS Review your L+D needs Consider existing learning technology Evaluate MOOC options Take a free course or a trial 1

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